Present educational materials to engage patients in the dental care management program Assess, plan and implement individualized dental care strategies directed toward the most appropriate, least restrictive level of care Customize and adjust plan of care based on each member specific needs to drive dental outcomes and improve overall oral health Manage the dental care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the related information to ... more details
At UnitedHealthcare, were simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
As a Dental Case Manager, you are responsible for facilitating a collaborative process of telephonic dental case management services for our members that promotes cost-effective, quality oral health care.
Youll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Present educational materials to engage patients in the dental care management program
- Assess, plan and implement individualized dental care strategies directed toward the most appropriate, least restrictive level of care
- Customize and adjust plan of care based on each member specific needs to drive dental outcomes and improve overall oral health
- Manage the dental care plan throughout the continuum of care as a single point of contact
- Communicate with all stakeholders the related information to ensure that quality coordinated care and services are provided expeditiously to all members
- Advocate for patients and families to ensure the patients needs and choices are fully represented and supported by the health care team
- Engage members / families to coordinate services, community resources and treatment needs
- Help members understand their benefits
- Identifying gaps or barriers in treatment plans
- Ensure cases are documented in a timely manner
- Coordination with other state agencies, community resources and providers
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Unrestricted active dental hygiene license
- 5+ of clinical dental hygiene experience
- Ability to manage personal queue and challenging workload
- Solid communication skills with members, provider offices and community partners
- Ability to meet goals in member outreach and engagement
- Maintain compliance with internal, State and Federal regulations within community and state programs
- Familiarity with Managed care, Medicare, or Public Health
- Proficiency in working with MS Word, Excel, Outlook and electronic health records
Preferred Qualifications:
- Public Health Dental Experience
- Home care/field-based case management experience
- Ability to produce measurable positive outcomes, Work with Patient experience outcomes
- Experience in a matrix organization and/or a large organization
- Experience working with dental high risk and special needs patients
- Experience working with the needs of vulnerable populations with limited access to dental care
- Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action
- Understanding of Medicaid dental rules
- Experience communicating complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
- Bilingual in Spanish
*All employees working remotely will be required to adhere to UnitedHealth Groups Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. ?
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
