An ABM Account Manager is responsible for the growth, operational and financial success of his/her branch. The Account Manager must lead a diverse team, engage in regular client interaction, develop internal and external relationships, deliver financial goals, manage and forecast an accurate budget, manage vendors, interface with senior leadership and work to continuously develop operational team members. Compensation: $45,000-$84,000 annual salary (US Dollars)The pay listed is the salary range ... more details
An ABM Account Manager is responsible for the growth, operational and financial success of his/her branch. The Account Manager must lead a diverse team, engage in regular client interaction, develop internal and external relationships, deliver financial goals, manage and forecast an accurate budget, manage vendors, interface with senior leadership and work to continuously develop operational team members.
Compensation: $45,000-$84,000 annual salary (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management.
Essential Duties (including but not limited to):
Client Relations
Maintain constant communication with clients to ensure consistent and satisfactory service.
Entertain clients and prospective clients.
Respond to customer inquiries and resolve complaints.
Ensure quality services are provided in accordance with account requirements.
Visit client accounts and establish customer inspection and visitation schedules.
Maintain effective and robust quality assurance programs.
Identify and correct problems pertaining to productivity and efficiency.
Employee Relations and Supervision
Create a team-oriented environment where employees can learn and succeed.
Create positive employee morale within your branch.
Demonstrate solid leadership skills.
Ensure branch employees understand their responsibilities and are properly trained.
Regularly review employee performance and address performance issues.
Provide support and leadership in special projects/initiatives, as directed by regional, division or corporate-level management.
Ensure that all audits, including financial, HR, Safety and Risk Management audits, achieve satisfactory results. Investigate and correct issues identified in audits.
Understand applicable union contracts and develop effective working relationship with local labor unions.
Additional Responsibilities
Daily Checks with Building Engineers and Technicians
Weekly Reports
Time Sheet Review
Time Exception Review
Overtime
PTO
Screen, hire, supervise, and coordinate training activities for engineering staff.
Provide technical support, job delegation, and project management to engineering team.
Assist with reducing operating expenses while maintaining and enhancing the quality of the services provided.
Assist in generating and executing budgets
Assist with generating scope for /RFA/RFP.
Assist in project management.
Outline a seamless customer impact.
Ensure safety guidelines are followed.
Provide on time updates to Client.
Assist with construction projects
Review construction drawings to ensure standards are followed.
Collaborate with GC's on impacts to existing customers, FLS impairments, warranty work, etc.
Oversee commissioning of new equipment.
Vendor contract review and management.
Monitor and control energy efficiency.
Assist with generating SOP's
Ensure OSHA compliance.
Respond and support after hours emergencies when needed.
Performance evaluations, disciplinary action, and pay increase recommendations.
Ensure team development goals are outlined and met.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
