Come join Blue Shield’s dynamic Enterprise Learning organization, where we develop learning solutions to ensure employees can perform their jobs, enable the business to further our mission, and serve as a strategic partner to talent mobility through innovative learning strategies and solutions. This Learning Developer, Experienced, will report to the Manager of Learning Development (for Customer Experience, Operations, Pharmacy & Provider Dispute Resolution). Your Work In this role, you will: Pe... more details
Your Role
Come join Blue Shield’s dynamic Enterprise Learning organization, where we develop learning solutions to ensure employees can perform their jobs, enable the business to further our mission, and serve as a strategic partner to talent mobility through innovative learning strategies and solutions. This Learning Developer, Experienced, will report to the Manager of Learning Development (for Customer Experience, Operations, Pharmacy & Provider Dispute Resolution).
Your Work
In this role, you will:
Perform learning needs analysis and determine appropriate learning solutions for a variety of learner types with varying skill levels
Create simple/moderately complex instructor-led training materials about processes and systems for instructors to teach from
Format materials for readability, to create clear graphics from screenshots, and use templates for continuity
Create hands-on practice exercises and assessments
Work with subject matter experts within and outside of Enterprise Learning to create and deliver a training plan, including how to measure effectiveness of the course
Work with Learning Stakeholder Management team, leadership, Subject Matter Experts (SMEs), Facilitators, Technical Communicators, and other Learning Developers to create comprehensive learning materials and programs
Work with Supervisor and Learning Stakeholder Management team to manage workload and collaborate with a networked team to develop and implement training programs.
Build learning solutions including designing and developing instructor led materials focusing on processes and systems for facilitators to teach in live virtual training. Learn how to create eLearning courses with on the job training.
Build and maintain strong partnerships across all business units and Enterprise Learning teams.
Work with project teams to perform learning needs analysis, determine appropriate learning solutions for a variety of learner types with varying skill levels, learning plans, instructor led training, and job aids.
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