Anthropologie is growing and opening a new location in White Plains, NY in August! We are looking for Key Holders to join our team and will be interviewing for this position in June and July. Interested? Apply today! A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. Role Responsibilities Customer Experi... more details
Anthropologie Key Holder
LocationUS-NY-White Plains
ID2024-8484
Job Family
Stores
Employee Type
Regular
Position Type
Part-Time
Location
This position is located at 125 Westchester Ave, White Plains, New York, 10601 United States
Role Summary
Anthropologie is growing and opening a new location in White Plains, NY in August! We are looking for Key Holders to join our team and will be interviewing for this position in June and July. Interested? Apply today!
A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.
Role Responsibilities
Customer Experience
Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals
Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services
Leadership + Team Management
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience
Supports the training of the associate team, including new hire onboarding
Visual + Business Operations
Supports daily operating processes such as opening and closing?procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store
Communication + Relationships
Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
Provides insights related to the customer and employee experience and communicates feedback to Store Manager
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
Role Qualifications
Anthro brand fan
Leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
Pay Range
Starting from USD $18.00/Hr.
Anthropologie Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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