About the Role As General Manager, you own every aspect of restaurant operations - building teams, upholding standards, and driving the business. At Hopdoddy, we are a place you can grow, prosper, have fun, and make a difference - and you bring this to life in your restaurant. You lead and develop your Kitchen Manager and Hospitality Manager to be their best and drive business performance. You lead by influence and inspire others to deliver our promises to the Team, Guests, and Business. If this... more details
About the Role
As General Manager, you own every aspect of restaurant operations – building teams, upholding standards, and driving the business. At Hopdoddy, we are a place you can grow, prosper, have fun, and make a difference – and you bring this to life in your restaurant. You lead and develop your Kitchen Manager and Hospitality Manager to be their best and drive business performance. You lead by influence and inspire others to deliver our promises to the Team, Guests, and Business. If this describes your passion and purpose, you may have just found your new home!
What's a Hopdoddy, You Ask?
Hops are a flower used to make beer tasty & Doddy is a nickname for Black Angus cattle. Put them together and you have Hopdoddy! The world has plenty of places to get a burger & a cold one... we're just dedicated to do the best rendition out there. We have 32 locations across Texas, Arizona, California, Colorado, and Tennessee- and more on the way!
Hopdoddy has been named #1 on “The 50 Best Burger Joints in America” by Business Insider, one of the "The Best Burgers in America" by Food & Wine, one of the "33 Best Burgers in the Entire Country" by Thrillist, and one of the "10 Brands to Watch" by CNBC and MSN.
Compensation, Benefits, and Culture
- Base compensation up to $75k based on experience
- 512 Compensation Program rewards GMs with 1 year's salary and 28 day sabbatical after 5 years of service
- Quarterly performance bonus program
- Relocation package available
- Health, Vision, and Dental starting at less than $2/day
- 2 weeks paid vacation, parental leave, and anniversary awards
- 401k program to help you invest in your future
- Privilege Card to enjoy Hopdoddy with your friends & family
- We have fun taking service seriously and celebrate your authentic individuality
- We give back to our communities through our Goodnight Good Cause program, donating over a million dollars to date!
What You'll Do
To a Hopdoddy General Manager, Team Members are the internal Guests. We believe that it starts with our people. At Hopdoddy, people drive process and process drives results. The GM oversees the selecting, hiring, and training of each team member. They enthusiastically approach each shift as an opportunity to improve upon the previous days success, where the satisfaction of a hard days work is part of the happiness. A General Manager develops their Management Team so the restaurant runs consistently when they are in the building and when they aren't.
A business savvy Hopdoddy GM demonstrates good time management through work/life balance. This individual operates with an independent spirit and cultivates the individual personality of their restaurant. They keep the restaurant in like new condition and never turns their back on a standard. A Hopdoddy GM generates financial results with an understanding that sales and profits are the results of earning the active loyalty of their community.
A Guest-focused Hopdoddy GM believes that loyalty is earned by keeping our promises to deliver pure & crafted food & drink alongside hospitality from the heart. This person believes in the power of the platinum rule and treats Guests and Team Members as they wish to be treated. They create a fun environment where Team Members are encouraged to express themselves in the way they take care of the Guests. Our GMs give back to the community and uphold our environmental reverence.
Click Here to Learn More about our GM 512 Plan (Loyalty Compensation Program).
Minimum Qualifications
- 3 years senior leadership experience in the Hospitality industry OR 3 years leadership experience in the Hospitality industry & Bachelor's degree in Business Management or Entrepreneurship
- Strong interpersonal and communication skills, both verbal and written, with the ability to develop and execute business strategies
Required Licenses & Certifications
Note that past certifications may be transferable or we will provide during training.
- Servsafe or State Alcohol Service
- Servsafe Food Manager
- Harassment Prevention
Preferred Qualifications
- 5+ years senior leadership experience in the Hospitality industry
- Bilingual in English & Spanish
- Experience with Restaurant 365 / Compeat software
- Experience with UKG UltiPro, Paycom, Kronos or similar timekeeping systems
Hopdoddy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
