Job Function: 01. Creates a working environment that promotes positive employee engagement, adherence to company policies, effective communications, collaboration, innovation, optimal productivity and continuous learning. Assures that systems are in place to ensure appropriate resources and competent staff. Job Function: 02. Focuses and empowers the team to continuously build customer satisfaction for patients, physicians, colleagues, the community and other departments served. Engages the team ... more details
Job Function: 01. Creates a working environment that promotes positive employee engagement, adherence to company policies, effective communications, collaboration, innovation, optimal productivity and continuous learning. Assures that systems are in place to ensure appropriate resources and competent staff.
Job Function: 02. Focuses and empowers the team to continuously build customer satisfaction for patients, physicians, colleagues, the community and other departments served. Engages the team to continually raising the bar in service excellence.
Job Function: 03. Quality-Assures that implementation of standards of professional practice occurs, reviewing and revising according to protocols or as necessary to reflect changes in practice and to ensure safe, effective and efficient patient care. Continue to develop and maintain a system wide communication process with the nursing leadership throughout the system for consistent escalation. Ensures compliance with local, state, federal rules and regulations and OSHA and JCAHO standards. Consistently, with others, evaluates protocols for redesign opportunities to improve operations, reduce cost, reduce patient throughput delays, enhance service and improve performance.
Job Function: 04. Promotes and maintains harmonious and effective relationships with nursing leadership in the evening hours throughout the system. Develops collaborative models for structured communications and strategic, program and quality initiatives.
Job Function: 05. Provides direction and leadership to nursing team during crisis and emergency situations
Job Function: 06 Recognizes emergent maintenance requirements on the off shift and weekends and communicates needs to nursing leadership.
Job Function 07 Provides support and escalation to PTC and Atlantic Ambulance for the discharge planning needs of patients during the evening hours
Job Function 08. Fosters exceptional public relations for the organization.
Job Function: 09 Manages staffing emergencies and call outs in the evening hours for next day
Job Function: 10 Conducts performance Evaluations for bed planning team
Job Function: 11 Conducts evening collaboration with off shift managers at AHS medical centers daily
Job Function: 12 Supports bed planning competencies for all team members and provides re-education in the off shift
Job Function: 13 Anticipates potential problem situations and intervenes to offset any adverse impact on the facility/unit and/or clinical operations. Recognizes emergent maintenance requirements and delegates the communications to the needs at the facilities level.
Job Function: 14 Identifies and implements ways to reduce and control capacity bottlenecks, as well as enhance capacity availability across the system and/or in the particular hospital. Ensures the team and leadership are aware of capacity situation.
Job Function: 15 Reports to the Nurse Manager for Clinical Operations and escalates concerns or issues at the sites or within the team.
