The Fleet Sales Representative (FSR) is part of the integrated national sales team developing strong client relationships while selling automotive service and repair solutions daily to local fleet clients within assigned territories. The FSR utilizes a consultative style sales approach with focus on acquiring fleet service clients and growing the overall share of the client's business. The position is responsible for the development and performance of all sales activities with fleet customers in... more details
Position Summary
The Fleet Sales Representative (FSR) is part of the integrated national sales team developing strong client relationships while selling automotive service and repair solutions daily to local fleet clients within assigned territories. The FSR utilizes a consultative style sales approach with focus on acquiring fleet service clients and growing the overall share of the client's business. The position is responsible for the development and performance of all sales activities with fleet customers in assigned territory, providing leadership towards the achievement of maximum profitability and growth in line with company's vision and values and establishing plans and strategies to expand the customer base in the assigned territory.
Duties & Responsibilities
Responsible for increasing overall Fleet service revenue of a geographic market including generating new accounts, managing and growing existing local, regional and national fleet accounts
Responsible for increasing revenue by prospecting, signing and generating sales from new Fleet accounts within a geographic market
Responsible for increasing revenue by managing and increasing sales from existing Fleet accounts within a geographic market
Build mutually beneficial relationships with commercial fleet owners and operators within the assigned territory
Develop new fleet service and tire sale customers within territory
Partner with our Area Directors and Service Managers to achieve sales, operational objectives for fleet sales, customer acquisition and customer retention
Utilize company assigned tools, such as Salesforce.com daily to document sales activity and feedback to ensure accurate reporting and effective account management
Understand sales goals, set daily, weekly and monthly tasks and objectives to reach them
Provide accurate sales forecasts for assigned territory
Provide daily, weekly and monthly updates of activities and results
Review sales and customer data daily to ensure awareness of customer sales growth and declines and execute action plans to correct sales declines related to specific customers
Deliver superior customer service experience to existing customers and prospects
Perform all other position related duties as assigned or requested
Knowledge, Skills, and Abilities
Associate degree in Business Administration, Management, Marketing or similar field is required
Bachelor degree in Business Administration, Marketing, Operations or similar field is preferred
5 years of outside sales experience calling on small to medium businesses or automotive sales, service or management experience is required
Expert knowledge of Fleet Service, Parts or similar field is required
Intermediate knowledge of Microsoft Outlook, Word and Excel is required
Intermediate knowledge of Salesforce.com is required
Strong outside sales experience is required
Experience cold calling customers
Ability to exercise judgement and to work independently.
Strong relationship building and customer service skills is required
Strong written and verbal communication skills is required
Excellent time management skills
Must maintain a valid driver's license that meets the criteria under company policy
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Repetitive movement of hands and fingers, typing or writing
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