Member and Administrative Assistant
Job Location: Santa Rosa, California
Pay Rate: $23-$24/hour
Job Type: Permanent
Schedule: Monday-Friday, 8am- 5pm
Amount of Travel Required: Occasional travel to events within area; mileage reimbursed
Description of Position:
This is a great opportunity for you to join our organization as a Member & Administrative Assistant. In this role, you will play a crucial part in providing exceptional customer service and support to our members, chapters, and organization. Working under the guidance of the Chief Executive Officer and Member Services Manager, you will perform a wide range of administrative tasks and offer member support, ensuring a smooth and efficient operation.
Description of Company:
We are a leading organization that offers professional development, advocacy, and resources to help real estate professionals succeed. Our commitment to our members is at the core of everything we do, and as a Member & Administrative Assistant, you will contribute to our mission of providing valuable services and support to our community.
Experience Required:
- Primarily staffs the front desk; answers phone, responds to emails, and greets visitors; resolves general and specific requests/inquiries regarding meetings, activities, services, and platforms
- Primary staff responsible for office management and store inventory/organization
- Assists with research, maintenance, and operation of equipment, platforms, and accounts
- Manages office mail
- Assists with registration and travel for regional meetings
Member Services & Membership:
- Supports meetings, events, trainings/education, and activities - preparation, logistics, coordination, and implementation
- Assists with logistics and implementation of classes, trainings/education, and activities
- Assists with affiliate member activities; sponsorships, spotlights, presentations
- Maintains accurate member records within database; process applications and information updates, dues and payments, monitor compliance, and other records in accordance with policies
Skills and Qualifications:
- Commitment to excellent, positive, and professional customer/member service
- Maintains professional, approachable communications (and presentation of self) with staff, members, internal and external stakeholders, and the public (verbal, written, phone, and in-person)
- Maintains positive, collaborative, effective working relationships with staff, members, vendors, etc.
- Communicates clearly and concisely, verbally and in writing, with a range of roles and personality styles
- Highly organized, manages time and multiple projects with professionalism, accuracy, and efficiency
Education and Experience:
- High school diploma or equivalent
- 2 years of administrative and/or office experience
- Technical (intermediate proficiency)
- Microsoft Office; Word, Excel, PowerPoint, Outlook
- Ability to learn specialized Association database based on Microsoft Dynamics
- Online sharing and collaboration tools (Box, Google, surveys, other communications tools)
- Ability to answer multiple lines and screen calls
- Typing: 40-60 WPM
- Valid driver's license and current automobile insurance
BOLT Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. In addition, we understand that you might not meet every requirement for this position. We encourage you to apply for this role even if you do not "check all the boxes".
If you have questions about this position or want to know about other job opportunities at BOLT, you may call or text us at the following numbers. Please reach out to the office that is closest to you:
- Stockton - (209) 307-6115
- American Canyon - (707) 552-7800
- Sonoma - (707) 939-2800
