Job Abstract

A-Line Staffing is now hiring Benefit Enrollment Specialist CSR Remote – San Diego, CA . This would be full time 32 - 40+ hours per week. If you are interested in this) Benefit Enrollment Specialist position, please contact Alexis at 1586-422-1748 or awordlaw-conley@alinestaffing.com

Benefit Enrollment Specialist CSR:

• Help our client members through the enrollment process and when making updates to their health care and/or pension plans.
• Calls are not timed; we are looking to provide top of the line service to clients. We allow you the freedom to take the time necessary to provide the highest level of service.
• Remote Role, MUST BE LOCAL. You will go onsite for day 1 to pick up equipment and also be required to come in for meetings or major projects.

Benefit Enrollment Specialist CSR:

• Must live within 2 hours of office
• New Grads highly encouraged to apply

Benefit Enrollment Specialist CSR :

• Start date 8/19, 8/26, 9/9, 9/16, 9/23, (Later dates may also be available)
• Regular Pay: 17.00
• Bilingual Pay: 17.75 (French or Spanish)
• Shifts: Must be flexible between 6a-8p (Shift is determined after training)

Benefit Enrollment Specialist CSR:

• Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message
• Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls
• Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
• Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
• Maintain and document complete and accurate call and case notes in a professional manner? Regularly participate in team meetings and training

Please Contact:

Staffing Manager

Alexis Wordlaw-Conley

1586-422-1748

call center rep, helpdesk, benefit enrollment specialist, new graduate, insurance verification, benefit verification, receptionist, front desk, data entry, provider enrollment, CSR, secretary, remote, work from home, WFH, medical office, MS Office