The Program Assistant assists with ensuring that tenants adhere to program rules and lease regulations; provides a safe and orderly environment; addresses tenant behavior issues; and maintains cleanliness and safety of the facility. ESSENTIAL DUTIES and RESPONSIBILITIES: Ability to work collaboratively within a team made up of staff who have a variety of job responsibilities (e.g. administration, case management, and social worker). Provides direction and crisis intervention to tenants at the fa... more details
ORGANIZATION OVERVIEW:At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.
JOB SUMMARY: The Program Assistant assists with ensuring that tenants adhere to program rules and lease regulations; provides a safe and orderly environment; addresses tenant behavior issues; and maintains cleanliness and safety of the facility.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Ability to work collaboratively within a team made up of staff who have a variety of job responsibilities (e.g. administration, case management, and social worker).
Provides direction and crisis intervention to tenants at the facility on an as needed basis.
Assists in maintaining the cleanliness of the facility (sweeping, mopping, emptying trash, cleaning surfaces, etc.)
Assists in maintaining safety of tenants and staff (CPI de-escalation, contacting 911, incident reporting, etc.).
Ensures that the facility is stable by ensuring that tenants are following established program rules and lease regulations; mediates and resolve conflicts among tenants as needed.
Conduct hourly rounds of the facility and record entries for assigned shift in the logbook.
Informs Program Manager of all potential or existing program concerns relating to tenant and facility safety / security. Documents information in log book or other designated record. Provides urgent reports via phone when necessary.
Participates in the quality improvement (CQI) process to deliver best practice services.
Enhances the client environment by creating a hospitable and customer-oriented facility.
Assists in providing safe storage and access for clients’ self-administration of medication, as needed.
Facilitate group activities as needed.
Conduct monthly fire drills.
EDUCATION and EXPERIENCE:
High School diploma or GED required.
Six months experience in the human service or customer service field, preferably with persons who are homeless.
Basic computer skills in MS Office Software, web browsing, and navigation of MS Windows platform; or a willingness to be trained on developing computer skills.
SKILLS and COMPETENCIES:
Knowledge of principles and processes for providing customer service.
Ability to establish and maintain cooperative working relationships.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.