Under the direction of the Billing & Collections Manager, the Billing and Collection Supervisor supervises Revenue Cycle Associates who complete claims submissions, resolve claims rejections, perform account follow up and research and resolve claims denials and payment variances. Gathers and analyzes billing data and performs day-to-day processes alongside the team. Ensures achievement of KPI’s in accordance with Service Level Agreements (SLAs). Develops and maintains payer relationships and sta... more details
Summary
JOB SUMMARY:
Under the direction of the Billing & Collections Manager, the Billing and Collection Supervisor supervises Revenue Cycle Associates who complete claims submissions, resolve claims rejections, perform account follow up and research and resolve claims denials and payment variances.
Gathers and analyzes billing data and performs day-to-day processes alongside the team.
Ensures achievement of KPI’s in accordance with Service Level Agreements (SLAs).
Develops and maintains payer relationships and stays current with payer and healthcare billing regulations.
Maximizes recoveries on assigned Accounts Receivables and proactively identifies areas that require attention to protect a positive cash position.
The Supervisor ensures company goals and metrics are met through effective billing procedures and follow-up processes. Learns each assigned practice’s policies, procedures, and processes to investigate and resolve technical and process issues.
JOB REQUIREMENTS:
Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field
3-5 years of healthcare patient financial experience preferred.
1-3 years of supervisory experience preferred.
Possesses excellent written and verbal communication skills.
Needs experience in managing the aging of accounts receivable.
On-site position with possibility for hybrid remote
Additional Information
As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.
Practice Dynamics, Inc., or PDI, was established in 1996 as the medical billing company for LifeBridge Health. PDI provides comprehensive professional billing services for hundreds of physicians and non-physician practitioners rendering services at Sinai Hospital, Northwest Hospital, Levindale Hebrew Geriatric Center & Hospital, Grace Medical Center and Carroll Hospital. PDI excels in both primary care and multi-specialty billing.
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