The Distribution Center Assistant Manager is responsible for assisting the DC Manager in managing the operation at one of our established wholesale HVAC distributorships that carry multiple brands of equipment, parts and supplies. The goal of this role is to successfully manage the daily operations specific to receiving, put away, team building, coaching, accurately shipping all shipments, and the overall standards of the floor and racking ie: product is flush to the line and/or the racks, produ... more details
Job Summary
The Distribution Center Assistant Manager is responsible forassisting the DC Manager in managing the operation at one of our established wholesale HVAC distributorships that carry multiple brands of equipment, parts and supplies. The goal of this role is to successfully manage the daily operations specific to receiving, put away, team building, coaching, accurately shipping all shipments, and the overall standards of the floor and racking ie: product is flush to the line and/or the racks, product is allocated in the proper zone, items a accurately being received in the correct locations, consolidation and replens are being practiced daily, etc. all while continuously improving service and reducing errors. The role of the Assistant Manager is that of a working Manager and you must lead by example by setting the bar and proving that it can be met.
Essential Duties/Accountabilities
Supervise all daily functions of the distribution center; focused on in-bound and out-bound shipments, put-away and replens.
Walking the warehouse daily, focusing on identifying obstacles and opportunities that may have an effect on the daily operation
Auditing all shipments before they ship. Inspecting to ensure correct items are being shipped, quantities shipped, and potential damages. Eliminating Variances altogether.
Researching any missing items to minimize locked locations and keeping our fill rate up.
Communicating with the DC manager as well as with the Branch if there is any issue with their shipment.
Maintain a professional demeanor with vendors, fellow employees, service centers and all other individuals you may interact with.
Responsible for maintaining a 24 hour receipt process. Focused on ensuring all receipts are checked against paperwork, received into the system and put-away within 24 hours of receipt. Having a close relationship with the Support Specialist and the Inventory Control specialist to ensure that all issues with in-bound shipments are addressed promptly.
Responsible for ensuring any damages, shortages and overages are correctly notated and processed into our system. Working with accounts payable and vendors to fix reoccurring issues and also ensure no errors occur at time of receipt.
Responsible for daily responses to our service centers. Focused on working with service centers when service levels are missed, product issues (shortages, damages, etc.), lead-time adjustments based on holidays as well as responding to daily service center requests.
Responsible for managing our flow of inbound shipments. Working with carriers to adjust delivery times, appointment schedules and volume throughout the season.
Direct and participate in the bin location maintenance of all areas of the distribution center.
Focused on slotting, consolidation, min and max maintenance, pick sequencing and reorganizing
Coordinate Distribution Center training and Company/Center events.
Responsible for reports and reporting processes:
Locked locations
Unposted receipts
Items on MU’s
HD/WM out of balance
Open ASNs
Rebalance transfers
Replens
Transfer variances
Ensure warehouse equipment including but not limited to forklifts, pallet jacks, wrap machines, etc. are maintained on a regular basis.
Communicate and train Warehouse personnel on Company policies and safety procedures. Ensuring all employees are working in a safe manner when handling product, moving throughout the warehouse or using Company equipment.
Ensure there are no distractions ie: no cell phones, ear pieces, etc. on the DC Floor.
Communicate with daily meetings to the team on what the expectations are for the day and where we are throughout the day to reach our goals.
Follow up with all associates on their assigned tasks and hold them accountable when required.
Ensure proper training of personnel, specific to handling product. All employees should be trained on how much and how product should be picked and packed, in an effort to eliminate product damage.
Responsible for monitoring daily damage and maintaining our damage pending lists
Working with service centers and corporate to help move damaged product
Follow up with all associates and know what everyone is doing and where they are at all times.
Ensure breaks, lunches, and restroom breaks are not being abused
Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers and employees.
Responsible for recruiting, hiring, training and leading a diversified work force.
Responsible for rewarding exceptional performance as well as holding employees accountable for daily performance targets, ensuring progressive disciple is conducted fairly when targets are missed.
Responsible for managing daily productivity
99.9% DC fill rate
Target better pick to error ratio daily
Maintain a clean and organized warehouse environment, focused on daily sanitation including breakroom and restroom sanitation.
Bringing down shipping cost when possible by maximizing your truckloads when it is safe to do so as well as avoiding damages.
Ensuring that all shipments are properly billed and tracked before shipping.
Completing all of dashboard before the end of the day.
Perform other duties as assigned.
Required Education and Experience
High School Diploma or GED required. Bachelor’s Degree in Business or related field preferred.
Minimum 5+ years operational experience within the wholesale/distribution/logistics industry, preferably in the operations of a wholesale HVAC equipment supply house.
Experience in shipping, logistics, operations, warehousing and inventory management.
Experience in OSHA, DOT and EPA regulatory requirements preferred.
Experience leading a large team within a distribution center.
Strong interpersonal skills including sales, problem solving, and customer service are absolutely required.
Capable of working in a fast-paced environment with skills to multi-task on different levels.
Proficient in Microsoft Office product (e.g. Word, Excel, Outlook).
Proven success in managing and mentoring other employees while establishing the Distribution Center’s business goals.
Skills
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.
Excellent customer service mindset with the ability to develop long term relationships
Excellent written and verbal communication skills
Excellent analytical aptitude with a proven ability to analyze/interpret data
Strong and creative problem-solving skills
Ability to work independently and in a team environment
Proactively seeks continuous process and service improvements
Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.
Work Environment
The employee is regularly required to work in a warehouse, or outdoor environment.
Position will require employee to travel between sites in all types of weather and employee may be subjected to all types of weather conditions
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
