Coordinates, facilitates and expedites the care and recovery of patients and/or employees with work-related injuries and illnesses. Acts as liaison between patients and employers and/or workers compensation carriers and medical staff to assure organized and efficient management of medical care to return work-injured patients back to work as soon as medically and administratively possible. Educates and guides management, patients and medical staff through the workers compensation system. Essentia... more details
Description:
Job Summary:
Coordinates, facilitates and expedites the care and recovery of patients and/or employees with work-related injuries and illnesses. Acts as liaison between patients and employers and/or workers compensation carriers and medical staff to assure organized and efficient management of medical care to return work-injured patients back to work as soon as medically and administratively possible. Educates and guides management, patients and medical staff through the workers compensation system.
Essential Responsibilities:
Acts as liaison between employees, employers and workers compensation carriers and medical staff. Coordinates appointments, referrals authorization and communication regarding work restrictions, extended time off, need for further treatment and vocational rehabilitation. Makes provisions for offsite work process and job duty evaluations; makes recommendations to employers and employees with concerns regarding work-place hazards.
Provides continuity of care to patient by coordinating needed services and consultation, such as physical therapy, orthopedic surgery, etc. Monitors patients progress at work and triggers review for work modifications. Meets with employer/employee groups and workers compensation carriers to review, evaluate and discuss specific problems and concerns per case management guidelines.
Collects data and prepares reports. Assists in the development and presentation of educational programs for work-site health promotions. Works with business office staff to assist in organization of authorization for care and efficient billing and other paperwork required by employers and insurance carriers.
Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.Delete this text and Enter a Function.
Basic Qualifications:
Experience
Minimum two (2) years of previous experience to include coordinating return to work or modified work programs and/or ongoing contact with multiple, varied, and local employer groups, workers compensation carriers and third party administrators.
Education
Associates degree OR two (2) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
N/A
Additional Requirements:
Proven technical or academic knowledge in occupational health and/or workers compensation.
Excellent communication skills with emphasis on negotiations and problem solving.
Team player with ability to manage a wide variety of projects simultaneously.
Ability to effectively interface with employers and management in guiding them through complex regulatory and legal issues.
Must be able to work in a Labor/Management Partnership environment.
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