Job Abstract

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Our Benefits:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Benefits Coordinator assists employees with benefits enrollment, and benefits questions, manages all insurance billing, maintains employee database and files, assists with payroll processing, and assists with reconciling monthly invoices.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Support and maintain the tenets of the Catholic Church within the Benefits plans, including the Catholic Church’s expressed views on promoting and maintaining life and the rights of the unborn.
• Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 403(b), and wellness benefits. Provide customer service support to internal and external customers.
  1. Act as the first-line contact between Catholic Charities and external benefit vendors, administrators, brokers, and the Archdiocese of Washington.
  2. Act as liaison with benefit vendors, payroll, human resources and the Archdiocese of Washington to facilitate resolution of employee benefits issues.
  3. Review and submit benefit correspondence to vendors.
  4. Respond to benefits questions about the program. Initiate escalations in cooperation with the Employee Benefits Auditor and Director of Shared Services.

  5. Conduct bi-weekly new employee benefit orientations and yearly open enrollment meetings at multiple work sites.

  6. Ensure accurate data entry of employee benefit enrollments, changes and terminations into the HRIS system.

  7. Reconcile each insurance invoice monthly, ensuring new hires and terminations are properly reflected and prepared, in partnership with the Employee Benefits Auditor.

  8. Audit, maintain, and process leave balances to address corrections, adjustments, and additions of employee changes in job, salary, benefits eligibility, and paid time off.

  9. Create and run reports for auditing, reconciliations, and the retrieval, compilation and analysis of workforce data for internal and external requests.

  10. Administer and process claims for short-and long-term disability, flexible spending, fringe benefits and workmen’s compensation.

  11. Process Federal and DC FMLA claims in collaboration with third-party vendor.

  12. Educate and notify employees and managers of their responsibilities and the process involved when requesting for FMLA and Reasonable Accommodation under the Americans with Disabilities Act (ADA) or disability status including providing status updates to employees, managers and HR.

  13. Process workmen’s compensation claims for submission to the third-party administrator.

  14. Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in the HRIS for payroll deduction.

  15. Maintain inventory of vendor benefit materials. Design and distribute materials for benefits orientations and open enrollment.

  16. Coordinate terminations of benefits with affected employees.

  17. In coordination with the Employee Benefits Auditor, conduct regular scheduled benefit and deduction audits to capture and avert discrepancies.

• Maintain and produce the OSHA 300 and 300A, worker’s compensation records and other work-related injury documentation.
• Submit annual EEO-1, VETS-100 and OSHA reports.
• In coordination with the Director of Shared Services and the Employee Benefits Auditor, ensure that the Agency is fulfilling all reporting requirements of all relevant government rules and regulations.
• Provide input into methods to improve employment policies, processes, and practices, and recommend changes to management.
• Perform other job-related duties as assigned.

EDUCATION and EXPERIENCE:

• Bachelor's degree in Human Resources, Business Administration or related field OR High school diploma and at least 5 years of experience in day-to-day benefits administration.
• 2 years direct work experience in benefits administration, and experience with Ultimate Software (Ultipro) is preferred, including familiarity using an online benefits enrollment platform.

SKILLS and COMPETENCIES:

• Knowledge of pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, FMLA, ADA, ACA, Section 125, Workers’ Compensation, Medicare, and Social Security and DOL requirements.
• Familiarity with the basic tenets and values of the Catholic Church and the commitment to support and positively uphold the tenets and values as they relate to the Catholic Charities benefits programs.