Direct projects, schedule and/or assign work through the business unit monthly performance scorecard and delivery of employee incentive payments. Prepare and review various management reports, including updating current reports, creating new reports that are relevant to changing business needs and documenting how reports are prepared. Update changes in insurance regulations and industry best practices. Collaborate with compliance officers to implement necessary changes and updates to maintain a ... more details
Life Operations Supervisor
The Life Operations Supervisor plays a crucial role in supporting the ACE Life Sales Business Units. As the Life Operations Supervisor, you will be responsible for overseeing the Life Insurance Operations Administrative Assistants and duties, ensuring efficiency, accuracy, and compliance with both Auto Club Enterprise, AAA Life, and Life Insurance industry regulations.
Key responsibilities include supervising the administrative assistant team, conduct and provide training and cross-training opportunities, task delegation, and performance management. You will also perform quarterly compliance audits of Life Agents and Life Sales Managers and communicate trends and concerns to the Operations Manager.
Responsibilities
Direct projects, schedule and/or assign work through the business unit monthly performance scorecard and delivery of employee incentive payments.
Prepare and review various management reports, including updating current reports, creating new reports that are relevant to changing business needs and documenting how reports are prepared.
Update changes in insurance regulations and industry best practices.
Collaborate with compliance officers to implement necessary changes and updates to maintain a high standard of compliance in the department.
Facilitate and plan business unit events and meetings, training sessions, and serve as a project contributor on initiatives and/or pilots as requested.
Qualifications
5+ years of progressively increasing responsibility in an area such as financial analysis, business performance, operations management, sales management, or similar scope required.
5+ years of management experience preferred.
Previous Project Management experience preferred.
Financial analysis skills including proven ability to accurately compile, analyze, and provide reporting for large quantities of complex data required.
Proficiency in Microsoft Office software products, including Outlook, Word, Excel and PowerPoint required. Additional computer software skills such as MS Project, Publisher and Access preferred.
Advanced presentation skills and the ability to interface with executive and senior management required.
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The starting pay range for this position is:
$88,300.00 - $117,700.00
Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
