Job Abstract

Scope of Position & Technical Competency -:

Core responsibilities

• Lead all marketing efforts for M&S EAP and Compass.
• Includes formulating strategic marketing plans within the allotted budget, establishing a presence in the community, forming key customer relationships, both internally and externally, to increase sales opportunities and maximize revenue.
• Direct the response to, and composition of, any RFPs, formal proposals, and contracts from new and/or existing clients for both EAP and Compass services.
• Direct all marketing efforts for Mazzitti & Sullivan EAP. This includes networking/client prospect events, conferences, speaking engagements and direct prospecting.

Performance goals and expectations

• Increased knowledge of best practices within both EAP and consulting industries.
• Continued growth in the number of EAP and Compass clients.
• Continued growth in community presence, and in number of overall service requests through marketing.
• Grow the marketing footprint of Mazzitti & Sullivan EAP.

Technical Competencies Required

• A thorough knowledge of the EAP and consulting markets, services the organization provides, and industry competitors.
• In depth knowledge of Employee Assistance Program and Compass procedures and practices.
• Exceptional interpersonal and communication skills (verbal, non-verbal, written).

Education, Experience:

Minimum of 3 years of experience in direct sales and marketing.

Bachelor’s degree in Human Services or related field of study or equivalent combination of education and experience.

Experience with Microsoft applications and other business intelligence platforms

Job-related Behavioral Characteristics:

Excellent Interpersonal Skills: Effectively communicating, building rapport and relating well to all kinds of people.

Strong Customer Focus: Strives to anticipate, identify, and understand customers’ wants, needs, and concerns. Follows through on requests and responds with a sense of urgency.

Versatility: high level of optimism and a “can do” orientation. Multiple talents and a willingness to adapt to changing assignments as required.

People Oriented: positive and constructive view of working with others. High percentage of time listening to, understanding and successfully working with a wide range of people from diverse backgrounds to achieve “win-win” outcomes.

Ability to work as a Team Player; working effectively and productively with others internally as well as externally.

Time & Priority Management: Prioritizing and completing tasks in order to deliver desired outcomes within allotted time frames.

High level of Diplomacy & Personal Accountability: Able to treat others fairly, regardless of personal biases or beliefs. Must be able to answer for own actions, mistakes, and take corrective action.

Futuristic Thinking: Imagining, envisioning, projecting and/or creating what has not yet been actualized.

Conceptual Thinking: Analyzing hypothetical situations, patterns, and/or abstract concepts to formulate connections and new insights.

Ability to influence others: Personally affecting others actions, decisions, opinions, or thinking.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.