Ameri. Home Consumer Direct Loan Officers receive a large number of calls from clients directly from our portfolio. Our Loan Officers build rapport, analyze financial situations and determine the appropriate loan product to meet our client’s goals. Our customers' experience is our primary focus and our Loan Officers are required to have best-in-class customer service skills. Now with the backing of Western Alliance Bank, our stability and our product offerings have never been better. What we are... more details
Job Title:
Loan Officer
Location:
CA - Irvine
What you'll do:
AmeriHome Consumer Direct Loan Officers receive a large number of calls from clients directly from our portfolio. Our Loan Officers build rapport, analyze financial situations and determine the appropriate loan product to meet our client’s goals. Our customers' experience is our primary focus and our Loan Officers are required to have best-in-class customer service skills.
Now with the backing of Western Alliance Bank, our stability and our product offerings have never been better.
What we are looking for:
- Speak with borrowers to assess their loan requirements. Consult with clients on loan options that are best suited for their needs; clearly present benefits and options
- Be the go-to person for the borrower throughout the loan application process
- Ensure a seamless and smooth process for the client by building a strong partnership with the operations team
- Utilize technology to multitask and manage a large pipeline
- Maintain pre-established daily, weekly, and monthly KPIs (Key performance indicators)
- Any task or responsibility requested by any AmeriHome Managing Director, the EVP Retail Lending or any SVP Retail Lending.
What you will need:
- High School Diploma or GED Equivalent
- 3-4 years of high-level mortgage experience (experience in post-closing is a plus)
- 2+ Years of proven successful consumer lending sales experience working with Government and Agency products
- Proficiency in Excel and Word
- Proficiency with Encompass (LOS) and Velocify (CRM)
- Detail-oriented, able to multi-task and prioritize tasks in a fast-paced environment
- Excellent interpersonal, written, and oral communication skills (Bi-lingual fluency a plus)
- Must have strong sales and closing techniques
- Ability to take initiative and responsibility
- Strong problem-solving ability with multiple systems and scenarios
- Organizational skills and attention to detail
- Competitive and Driven
- Student Mentality
- Active listening skills
What We Offer:
- Base + Bonus: No draw
- Ramp-up incentive: First 3 months
- Work/Life Balance: Monday – Friday/ No weekends required
- Inbound leads: We have our own Portfolio – AmeriHome Loan Officers receive a large number of calls from clients directly from our portfolio. Our Loan Officers work with incoming leads of customers interested in our programs
Compensation: Hourly range for new hires is generally $31,893.00 - $34,320.00 for Irvine, CA. Salary amount is determined by specific job location.
Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
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