Job Abstract

Say Hello to Working on the Bright Side

We are Jovia Financial Credit Union (Formerly NEFCU). Jovia connects us to the friendliness and ease of doing business with us as well as captures the spirit and energy of our dynamic, fast growing culture. The name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”.

Now with more than 3 billion in assets, 200,000 members, and 450+ employees, we attract the best and the brightest talent-- who do the right thing, present a can-do spirit in a culture of fun, fulfillment, advancement and development. Find your joy here, every day.

We give you:

• Competitive compensation with paid training
• Open communication and an amazingly positive staff
• Managers who value input from their employees—we believe in you!
• A friendly, inviting work environment
• Work that feels like a second home with family events hosted by Jovia!
• Leaders who are involved, transparent and coach you
• Professional development and a perfect atmosphere for learning
• Fun social activities to nurture creativity and teamwork
• Business casual dress with annual corporate gear allowance!
• Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)
• School Loan Repayment & Gym Reimbursement (Full Time employees). New in 2020!
• Estimated Salary Range for this Position: $50,000-58,872
• Lots of growth and advancement potential
• A CEO with brilliant vision and aspiration

Want to know why we’re so happy? Click here to learn and meet our CEO!

Find out what life at Jovia is like ... https://www.jovia.org/life-at-jovia

What you will be doing:

• Assist with the coordination and implementation of all new employee learning and development programs.
• Assist with the development, scheduling, presentation, and updating of technical seminars by utilizing the most up-to-date information to meet the needs of all employees.
• Maintain proficient knowledge to administer all new hire learning and development programs.
• Assist with the development and updating of all educational materials.
• Maintain continual awareness of new services, products, and changes regarding daily processes that may affect employee development.
• Identify and recommend process improvements that will support the Credit Union’s strategic objectives.
• Maintain knowledge of Credit Union departments’ functions and operations.
• Perform other duties, in addition to normal responsibilities, to help the overall workflow of the Learning and Development department, as well as other departments, assigned by the team leader or direct report.
• Provide feedback to new hires regarding their competencies and skills during training.
• Provide feedback to all new hires regarding Jovia’s professional standards and ensure all employees follow policies and procedures.
• Document and record all employee learning performance to enable accurate representation of employee performance while in a training environment
• Lead each new hire class with integrity, energy, and professionalism to set the standard for each new hire employee to model.
• Demonstrate excellent communication skills by liaising with all department heads to best facilitate a smooth transition from learning and development to the department.
• Utilize technology to create an engaging learning experience.
• Serve on committees as selected by the VP Human Resources.
• Serve as Lead Facilitator for new hire, product knowledge, and technical based development programs.
• Partner with the Organizational Development Manager to assist in developing appropriate needs-based operational and technical training.
• Proactively manage relationships with department managers and seek out and recommend solutions for learning opportunities for all staff.
• Administrate Learning Management System, including ensuring all employee records are kept up to date.

What we need from you:

• College degree or 1 to 2 years’ experience in financial operations/Savings Department or 1 to 2 years of training experience in banking/financial industry (preferred).
• PC skills should include Excel, Word, Windows, and Internet. Corporate appearance and attitude, computer literate, ability to motivate, and work with minimum supervision.
• Must be flexible with work schedule to accomplish projects. The position’s scheduled hours are subject to change based on our member and organizational needs.

Work From Home and Hybrid Requirements: This particular position is Hybrid and requires in-office / plus work from home days to our offices in Westbury, New York:

• Internet speed of 100 mbps or higher required (you can test this by going to www.speedtest.net)
• Able to dedicate a quiet space for daily work that is free of sound interruptions.
• All equipment will be provided by Jovia (Computer, Monitor, Headset)

Career Path:

This position offers considerable career growth potential. The individual must ensure superior quality of training on all levels for the staff at Jovia. The experience gained through the responsibilities associated with this position will enhance his/her opportunity for advancement, both within the Organizational Development Department as well as throughout the organization.

Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!