Job Abstract

Compliance Advisor Manager

The Capital One Retail Bank Compliance team is seeking a Compliance Advisor Manager with a passion for advising and collaborating with business partners to mitigate consumer compliance risk and to take care of our customers.  The Manager will join our Retail Bank Compliance team and act as a critical partner in the planning and execution of business initiatives and products to ensure compliance with federal and state consumer laws and regulations. The Manager will use their relationship building, expertise, and communication skills to analyze risks and drive actions that sustain business objectives and processes in a well-managed and compliant way. A successful Manager in this role will be highly self-motivated and possess a growth mindset, as well as be forward-thinking about the evolution of the consumer banking regulatory environment, technologically adept, and a keen problem solver. 

Responsibilities

• Provide guidance and effective challenge to our Retail Bank business on consumer compliance risks 

• Maintain subject matter expertise of existing consumer banking laws and regulations, including Reg CC, Reg DD, Reg B, FCRA, ADA, SCRA, Reg E, Reg O, Reg Z, UDAAP, CRA, and state laws pertaining to deposit accounts and UDAP 

• Develop strong working knowledge of business products, services, processes, and strategy

• Communicate with and support business leaders through one-on-one and group/project interactions

• Execute risk assessments and independently evaluate the effectiveness of the business’s risk mitigation actions

• Advise the business on the development of effective consumer compliance controls and monitoring, and steps to take to comply with changes in consumer banking laws and regulations 

• Closely follow emerging consumer banking trends, including the development of new laws and evolving emerging risks

• Actively engage in problem solving and knowledge sharing with others within the Compliance and Legal departments 

• Participate in and support Compliance senior leadership with risk reporting and regulatory engagements

The ideal candidate will possess:

• A focus on results and achieving short- and long-term goals

• A proven track record of supporting and working across groups and functions and with a senior management team

• Ability to navigate ambiguous situations to drive clarity and execute a risk agenda in a fluid environment within a highly-regulated industry

• Solid teamwork skills; an ability to contribute to and leverage the capabilities of a high performing, cross-functional team

• Highly developed interpersonal, presentation, and communications skills (written and oral)

• Strategic influencing skills, with the ability to build understanding and agreement among diverse groups

• Strong judgment, integrity, and discretion in handling highly sensitive and confidential issues

• An understanding of how banking technology performs, and how consumer laws and regulations apply to the utilization of technology and data in serving our customers

• Strong project management, process management, and organizational skills

• Ability to balance operating independently with appropriate escalation to and interaction with senior leadership

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 4 years of experience in compliance, legal, risk management or audit

• At least 3 years of experience supporting, partnering and interacting with business clients 

Preferred Qualifications:

• Juris Doctor or Master’s Degree

• 5+ years of experience in compliance, legal, risk management or audit

• Experience in the financial services industry

• CRCM (Certified Regulatory Compliance Manager) certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $147,800 - $168,700 for Compliance Advisor Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).