Job Abstract

As a Telecommunications Engineer, you will plan, design, develop, and implement telecom technologies or infrastructure related to voice and data communication systems. You will be responsible for designing and managing corporate voice and data communication infrastructure systems, including customer service support and related training. As a member of this team, you will design, create, test and implement call flows for project and administrative applications, and participate in call flow optimization parts as well as plan and oversee voice and data cabling installations including minor repairs and testing. Your responsibilities will also include maintaining back-end telecommunication services, including voice and data T-1’s, fax server channel banks, ISDN lines, MPLS circuit, computer telephony integration, etc. In addition, you will maintain call accounting, teleconferencing, contact center suite, net server, mobile device management, and interactive voice response systems. You will also install and configure client software on user devices for teleconferencing and voice mail systems as well as provide telecom design and guidelines for new construction or other projects.

Basic Qualifications

• At least 2-5 year of telecom or networking work experience

Preferred Qualifications

• An understanding of CUCM (routing, system configuration), Cube, UCCX and UnityBasic to high level understanding of Wireless , SIP , MGCP , Expressway , VMWare , switching, voice gateways, integration with 3rd party applications(SPOK)

Career Level - IC1