Job Abstract

Provides advanced administrative support to department or one or more physicians. Performs high level tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments. Requires knowledge of medical terminology and insurance information. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Edits, formats, and reviews a variety of documents and materials created by others. Proofreads for grammatical, typographical and basic content errors.

• Converts rough copy and drafts to final version quality reports, presentations, and documents. Includes incorporating edits from multiple reviewers, adding graphics and effects to presentations, and applying campus style guidelines.

• Drafts and signs routine correspondence and replies to inquiries which do not require technical program knowledge.

• Develops, implements, and maintains paper and electronic filing systems which meet department needs and satisfy requirements for retention and information security. Enters, updates, and retrieves information as needed. Creates reports as needed.

• Researches, analyzes, and summarizes information and source materials for reports independently and communicates findings orally and in writing.

• Receives and reads incoming correspondence and information. Summarizes and prioritizes review of correspondence. Screens out items to be handled personally and forwards remainder with necessary background material.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Five or more years related medical office experience
• Accurate typing and data entry skills
• Excellent organization skills
• Working knowledge of software used by department
• Proficiency in MSOffice (Word/Excel/PowerPoint/Outlook) is a must; working knowledge of internet research tools
• Knowledge of general customer service practices
• Ability to deal effectively and diplomatically with team members and public
• Ability to work in a team environment. Must be self-motivated and self-starter
• Attention to details
• Self-starter and ability to work independently in a dynamic and rapid changing environment