Job Abstract

Are you an organized and detail-oriented individual with a passion for clerical work? The Department of Labor and Industry is currently seeking an efficient and motivated Clerical Assistant 3 to join our team! In this position, you will handle all correspondence related to the Unemployment Compensation Board of Review's (UCBR) second level appeals operations, as well as manage the processing of draft decisions for these appeals to and from the board members for voting and disposition. If you have been searching for the perfect opportunity to advance your career while utilizing your administrative abilities to create a meaningful impact in a dynamic workplace, we encourage you to apply!

As a Clerical Assistant 3, you will be responsible for answering all UCBR main telephone line calls and processing correspondence requests for appeals at the board level. You will handle a range of tasks, including reviewing reconsideration requests, dealing with appeals sent back from the Commonwealth Court, and preparing decisions from the UCBR for assignment to board members. You will also process draft decisions returned by board members for the next stage, which may involve sending them back to legal for revision, forwarding them to the decision processing unit for issuance, or scheduling them for discussion at the board's meeting. Additionally, you will welcome and assist visitors, serving as the receptionist for the UCBR central office.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Work hours are negotiable.
• Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week after the successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (commonwealth title); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.