Job Abstract

Manager, Project Manager - Retail Data Management and Governance Team

As a Manager, Project Management at Capital One, you will lead teams through high priority projects and programs for the company. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will lead important and exciting projects and programs from day one, working alongside key stakeholders across the company.  Day-to-day, as a Manager, Project Management, you’ll serve as the leader of the High Priority Usages (HPU) Management scope of work driving results, communications and oversight for business-critical programs having moderate to high complexity. You will become a subject matter expert and deliver data management strategies to ensure compliance and improve business efficiencies. From problem solving across departments and levels to facilitating meetings and driving alignment on plans, you’ll have a wide range of duties to keep progress moving forward. The ideal candidate can deliver in a challenging and fast-paced environment. Additionally, the candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum. The role requires a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization. This role is ideal for someone with strong leadership skills, who has a desire to make a positive impact and do great things. The preferred candidate will have experience working in Data Management and/or Risk Management organizations within a major financial company with a solid understanding of regulatory requirement management and applicability, controls, and 1st and 2nd line responsibilities. 

Responsibilities of the Manager, Project Management consist of:

• Autonomously leading HPU Management scope of work and being the People leader for three Associates on that team

• Delivering projects/programs with moderate to high levels of complexity and guiding cross-functional project teams to deliver well managed results across the org  

• Planning, designing, managing and executing project plans to ensure delivery. This activity includes management of scope definition, requirement expectations, planning, communications and implementation

• Developing and managing project plans in a complex dynamic environment and revising needs to meet changing requirements as needed

• Ensuring projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk

• Ensuring projects are being documented appropriately to mitigate risk and drive business continuity

• Leveraging problem solving and influencing skills to ensure project results deliver on intent

• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery and negotiate scope and timelines

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

The selected candidate will:

• Exhibit and demonstrate a track record of project and program management, bringing the ability to quickly put structure in place to manage tasks and related expectations

• Be an innovative problem solver and have a continuous improvement mindset to continue to create efficiencies and continue to evolve our processes 

• Exhibit outstanding influencing skills to effectively drive project / program efforts

• Display a passion for coaching and developing delivery teams through leadership

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders across the company to manage, inform and influence outcomes

• Have demonstrated experience in various project management / problem solving methodology (waterfall, agile, design thinking, etc.)

• Demonstrate the ability to manage multiple projects and/or programs simultaneously

• Experience in People Leadership developing strong, effective and diverse teams

Basic Qualifications: 

• High School Diploma, GED or equivalent certification

• At least 3 years of experience in Project or Process Management

• At least 2 years of experience in Relationship management

• At least 2 years of experience in Data management or data processes
  

Preferred Qualifications: 

• Bachelor’s Degree 

• Lean certification or Six Sigma certification  

• 5+ years of experience in Process management  

• 5+ years of experience in Project management  

• 5+ years of experience in complex problem solving  

• 5+ years of experience in Relationship management 

• 5+ years of experience in Data management or Data privacy legislation
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).