Job Abstract

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

United’s Technical Operations team is one of the largest Maintenance, Repair, and Overhaul (MRO) organizations in the world. The digital solutions we deliver solve complex challenges to help our operation work more efficiently every day.

This Sr. Manager role will play a critical part in our Core MRO System Replacement program – an exciting multi-year effort to modernize and transform our most critical Tech Ops platforms. This Sr. Manager will lead a team of analysts, developers, and other roles to drive overall execution of one or more workstreams. This role will require understanding complex business processes, understanding a highly integrated cloud and on-prem current and future-state distributed architecture, and building an impactful team to perform industry-leading work. This is a role requires an experienced technology leader with a validated history of driving in large-scale initiatives. Solid understanding of application development and integration frameworks and models is required. This position will collaborate extensively with Tech Ops as well as Digital Technology teams.

• Lead a multi-functional team of product managers, analysts, developers, architects, testers, and others.
• Coach, develop, and inspire team members to develop and sustain a strong team.
• Provide sound technical decision-making and guidance to deliver sustainable, high-quality products.
• Be a trusted leader with vision with business partners to create impactful products that delight your customers.
• Define and lead integration strategy and solutions in partnership with key technical leads
• Lead product evaluation efforts inclusive of functional, performance, scalability, security, and architectural requirements
• Lead development of proofs-of-concept to support product evaluation and strategic planning
• Support estimation of project costs through all phases of the project including analysis, development, integration, testing, deployment
• Responsible for overall product technical quality from unit testing through functional and non-functional testing
• Responsible for partnering with Tech Ops business through requirements mapping
• Engage with business partners to develop an understanding of business processes, difficulties, and opportunities
• Engage with technical collaborators to ensure alignment with enterprise standards, architecture best practices, and key integrations

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Bachelor's degree
• Computer Science, Mathematics, Information Systems or other related field
• 7+ years of related work experience
• 3+ years of application development and/or software engineering
• 3+ years of experience working within Agile project management frameworks
• 3+ years of technology leadership experience leading multiple, large, multi-functional teams or projects, and influencing senior level management and essential team members
• Strong working knowledge of one or more of the following: .Net, Java, or other modern object oriented language(s)
• Strong working knowledge of Rest API development and microservices development patterns
• Working knowledge of application integration patterns in a highly-distributed architecture
• Working knowledge of AWS or Azure platforms
• Experience defining and implementing complex application architectures
• Experience with highly-scalable, real-time, or highly regulated applications
• Experience with performance tuning and optimization

• Airline or MRO experience is a plus
• Experience in large application modernization projects
• AWS experience preferred

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.