As a Senior Account Manager, you will be responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. Your primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.
*This position will report to the Saint Marys, GA office located at 103 Martha Drive.*
*Senior Account Managers are targeted to make $78,840+ per year (Base + Commission)*
What’s in it for you?
- UNCAPPED monthly commission!
- Full Benefits Package – Beginning on first day of employment!
- Medical, Dental, Vision, and Life Insurance
- 3 Weeks Vacation and 2 Weeks Sick Time!
- Paid Holidays!
- 401k eligible after 30 days with excellent company match
- Discounted TDS services!
You will be a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. You will be responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.
You will also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, you will craft a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.
You will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. You will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).
You will proactively contact your customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects. You must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.
This position can be hired at either an Account Manager (requisition ID #2024-23494), or a Senior Account Manager (requisition ID #2024-23495) level, depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for.
The salary listed for this position is encompassing of both the base salary, as well as what one might expect to earn when meeting established sales quotas. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. We offer uncapped commission incentives, leaving earning opportunities limitless!
TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban, and rural communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol-based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com.
TDS Telecom, headquartered in Madison, Wis., employs 3,600 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000® company. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com.