Manages business processes by collaborating with internal and external customers to ensure timely and accurate settlement of CSX financial transactions. Provides expertise in analyzing business processes and complex data to form sound recommendations designed to improve overall departmental effectiveness. Leads the improvement, development, and implementation of key business processes and systems within an operational function of Accounts Receivable (Line Haul, Incidental and Other Revenue teams... more details
Job Summary Manages business processes by collaborating with internal and external customers to ensure timely and accurate settlement of CSX financial transactions. Provides expertise in analyzing business processes and complex data to form sound recommendations designed to improve overall departmental effectiveness. Leads the improvement, development, and implementation of key business processes and systems within an operational function of Accounts Receivable (Line Haul, Incidental and Other Revenue teams). Manages and coaches functional areas within Accounts Receivable in operational roles. Significantly contributes to the engagement and motivation of team and makes professional success of direct reports and others a priority.
Primary Activities and Responsibilities
Manages core collection processes within Accounts Receivable. Includes problem solving and root-cause analysis. Solves complex issues with a wide scope and strategic impact.
Provides oversight and direction to direct reports while emphasizing quality, continuous improvement and employee development. Effectively communicates upward about team's results and initiatives.
Works to analyze department processes and implements technology enabled solutions. Partners with customers and various internal business partners to identify and acts on initiatives that will lead to improvements in efficiency and revenue.
Interfaces with internal and external business partners to improve the customer experience and ensures timely billing and settlements.
Miscellaneous activities and responsibilities as assigned by manager
Minimum Qualifications
Bachelor's Degree/4-year Degree
5 or more years of experience in Accounting, Business, Finance, Customer Operations, Receivables, Billing, or related field.
Equivalent Qualifications
High school diploma or GED
10 or more years of experience in Accounting, Business, Finance, Customer Operations, Receivables, Billing, or related field.
Preferred Qualifications
Graduate Degree
5 or more years of experience in Accounting, Business, Finance, Customer Operations, Receivables, Billing, or related field.
3 or more years of supervisory experience in Accounting, Business, Finance, Customer Operations, Receivables, Billing, or related field.
Knowledge and Skills
Solid analytical skills, good judgement and ability to make decisions
Strong interpersonal skills and ability to build relationships and influence staff and key customers
Strong time management skills and ability to address multiple priorities in a fast-paced environment
Ability to communicate effectively with audiences at all levels, including senior leadership/executives
Strong team leader with proven ability to develop staff and hold team accountable for delivering results
Desire and ability to drive process improvement
Ability to manage projects and work independently
Driven -- results oriented
Leadership The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.
Job Requirements
Work hours may vary in length and schedule (may include a non-standard work week)
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
