Job Abstract

The Ambulatory Care department is seeking a Regional Administrative Director who is results-focused, adept with exceptional interpersonal, supervisory, and communication skills. Their strengths include excellent follow-through, meticulous attention to detail, adaptability & flexibility, effective teamwork, and the ability to inspire and motivate others, while supporting their professional growth. The ideal candidate exhibits self-direction, excellent multitasking skills, can effectively manage deadlines and conflicting priorities and thrive under pressure. Additionally, they possess skills in change management, Lean Six Sigma or other process improvement methodologies.

Join us at Ambulatory Care where we strive to provide comprehensive, cost-effective, compassionate health care for our diverse community. Ambulatory Care consists of a system of primary care and specialty care medical clinics throughout Ventura County. These clinics offer a medical home to meet the whole family's health needs. Patients receive routine checkups, immunizations, preventive care, treatment for acute and chronic conditions, and coordinate with specialists when needed. They provide care on an outpatient basis at all levels.

Be part of our Ambulatory Care Administration team, where under general direction, the Regional Administrative Director provides management of a department, or across several departments, operations, and services within the Health Care Agency. The Regional Administrative Director is responsible for the management of administrative and managerial functions and develops department goals, strategic plans, and long-term vision, and makes policy decisions.

WHAT WE OFFER:
The County of Ventura offers an attractive compensation and benefits package. Aside from our base salary range, an employee within this position may also be eligible for the following:

• Educational/Bilingual Incentive - Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
• Supervisory Differential - A person occupying a supervisory position may receive a differential equivalent to 7.5% of the base salary rate of any one of their subordinates.
• Medical Maintenance Examination - A medical examination may be performed by Employee Health Services or by a personal physician, incurred expenses may be eligible for reimbursement.
• Gross-Up Provisions - Any of the following benefits which subsequently become subject to taxation will be paid at 133% of the benefit income. This applies to Flexible Benefit Plan, Textbook & Tuition Reimbursement Plan, Medical Maintenance Examination Reimbursement Program, 401(k) Deferred Compensation Program
• Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. If you participate in the County sponsored 401(k) plan, the County will match a part of your contribution up to 3% of your salary, on a per pay period basis. Following five (5) years of continuous County service, an additional 2% non-elective contribution will be made to the 401(k) plan.
• Health Plans - You are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans.
• Flexible Spending Accounts - Pre-tax benefit towards eligible medical, dental, and vision care expenses.
• Pension Plan - Participation in the County's defined benefit pension plan. If eligible, you may establish reciprocity with other public retirement systems such as CalPERS.
• Holidays - 12 paid days per year which includes a scheduled floating holiday.
• To learn more about the benefits, please follow the link below: https://vcportal.ventura.org/CEO/HR/MOA/docs/Management_Resolution-03.26.2024.pdf

Duties may include, but are not limited to the following:

• Manages multiple sites and service lines, ensuring standardization in practice, as well as optimum operational performance;
• Manages, plans, organizes, and directs complex activities for department(s);
• Develops, presents, and implements plans, programs, and recommendations for the Board of Supervisors, County Executive Officer, County departments, advisory committees and commissions as well as agencies independent of the County;
• Directs through subordinate managers all departmental administrative support functions and services;
• Represents the department in management, program, and personnel matters;
• Makes recommendations and presentations to the Board of Supervisors, Civil Service Commission, County Executive's Office, Personnel Management, and other agencies, boards, commissions, and offices;
• Initiates and directs highly complex administrative operations to assess productivity, compliance, and completion of objectives, and predict future needs;
• Directs department policies and procedures, and department's goals;
• Conducts and directs studies of new and existing programs and special projects to determine feasibility, resolve problems, increase efficiency, and to make appropriate recommendations;
• Directs projects to ensure compliance with local, state and federal statutes and guidelines, and governing regulatory bodies;
• Oversees contracts to ensure service expectations and contractual obligations are met;
• Implements and supports service integration/centralization efforts and service expansion;
• Evaluates and ensures improvement of patient experience and quality outcome measures for assigned sites/services;
• Participates in strategic plan development and ensures communication and expectations to staff;
• Assists in preparation of operational budget including identifying costs and revenue projections;
• Directs the department's administrative support functions and services with that of other divisions and programs, outside agencies, and vendors; and
• Performs other related duties as required.

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE:
Any combination of education and experience which would demonstrate possession of the required knowledge, skills, and abilities. An example of a qualifying education and experience is:

Education:
HCA Administrative Manager I and II

• Possession of a bachelor's degree in Health Care, Business, Public Administration, or related field,

• Three (3) years of recent and progressively responsible experience in healthcare administration in a private or public sector medical clinic(s), which includes at least two (2) years supervising professional-level staff.
  

• Five (5) years of recent and progressively responsible experience in administration in a private or public sector medical clinic(s), which includes at least three (3) years supervising professional-level staff.

• Must possess and maintain a valid California driver license by the first day of employment.
• Able and willing to travel to various clinic sites regularly.

• Knowledge of Federally Qualified Health Center (FQHC) program
  

• Modern principles of public administration and organizational development;
• Analysis techniques;
• Principles of supervision and training;
• Strategic planning;
• Personnel and fiscal management;
• Revenue cycle;
• Project management and outcome measures;
• Procurement and contract rules, laws, ordinances and processes;
  
• Multi-specialty or primary care services;

• Manage diverse responsibilities;
• Analyze complex issues, evaluate alternatives, and formulate effective solutions;
• Manage, supervise, train and mentor staff;
• Communicate effectively orally and in writing;
• Establish positive professional working relationships with diverse groups such as County and department executives, and stakeholders;
• Conduct analyses and prepare comprehensive reports and presentations;
• Interpret and apply statutes, policies and regulations; and
• Develop policies and proposals to meet ever changing needs.

FINAL FILING DATE: Applications must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on Wednesday, July 3, 2024.

To apply on-line, please refer to our web site at www.ventura.org/hr. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.

APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

COMPARATIVE SCREENING - qualifying: If there is a high number of qualified applicants, a comparative screening will be conducted to determine which of the applicants will be selected for invitation to the oral exam. Applications will be evaluated and ranked according to criteria that most closely meets the needs of the department, so it is essential that applicants provide as much detail as possible and answer all parts of the application and supplemental questionnaire ("and supplemental questionnaire" only if there is one).

ORAL EXAM – 100%: A job-related oral exam will be conducted to evaluate and compare participating applicants' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: If there are three (3) or fewer qualified applicants, an oral exam will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information about this recruitment, please contact Vivian Merida by telephone at (805) 677-5231 or by e-mail at Vivian.Merida@ventura.org.

EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.