Witmer Public Safety Group, a 27-year-old privately owned company based in Coatesville, PA, is a distributor and wholesaler of public safety supplies with five unique brands serving the fire, law enforcement and emergency medical markets. The Call Center Quotes Associate will respond to incoming quote requests from wholesalers and other individuals. These quotes will be issued according to WPSG guidelines and vendors restrictions to provide reasonable discounted pricing without negatively impact... more details
Witmer Public Safety Group, a 27-year-old privately owned company based in Coatesville, PA, is a distributor and wholesaler of public safety supplies with five unique brands serving the fire, law enforcement and emergency medical markets.
The Call Center Quotes Associate will respond to incoming quote requests from wholesalers and other individuals. These quotes will be issued according to WPSG guidelines and vendors restrictions to provide reasonable discounted pricing without negatively impacting the sales of WPSGs Inside and Outside Sales teams.
Location: Across from the Chester County Airport (Right off the express 30 bypass)
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Respond promptly to inbound pricing requests from wholesalers and other prospective customers.
Forward leads to inside and outside sales teams when appropriate and applicable.
Review and respond to applicable bid requests in a timely manner.
Timely follow-up on open quotes to convert them into sales orders.
Follow up with lost quotes to determine the reason it was not accepted for future reference.
Learn products and continually keep informed of new products introduced online.
Establish good working rapport with customers, vendors, and other company departments.
Create a positive and professional image for the company.
Respond to verbal and written inquiries from customers.
Minimum Qualifications
Strong listening and comprehension skills to understand customer requirements and needs and provide solution options.
Ability to handle upset customers and think logically to find a business-sense solution that satisfies and keeps the customer.
Ability to make quick and accurate decisions.
Knowledge of computer systems specifically Microsoft Outlook, Word, Excel, Internet.
Good mathematical aptitude for preparing and calculating quotes, shipping, etc.
Excellent computer, phone, communication, and interpersonal skills.
Ability to work on multiple projects concurrently, managing ones own time.
Mental reasoning capabilities; to cope with tight deadlines; changing priorities; handle stress and maintain mature problem-solving demeanor.
Interest in supporting the first responder community.
Credentials and Experience
High School diploma; some college or equivalent experience preferred.
Previous experience in inside B2B sales preferred.
Previous CRM experience a plus
Previous experience in a professional work environment necessary.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.