Job Abstract

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Job Summary

The Program Director, Health Equity and population health supports and works closely with the Health Plan Chief Medical Officer, Director of Community Development and, the Director of Quality Management to plan and implement projects and programs for health equity promotion and health disparity reduction in the communities served by Aetna Better Heath of Maryland. This person provides subject matter expertise in equitable strategies, community health & engagement, advocacy, health equity analytics, bias reduction, and diversity equity and inclusion practices. Instrumental in working on systemwide health equity projects that reduce disparities which improve health outcomes.

This role with be responsible for three foundational elements:

• Data driven clinical decision making
• Leading the clinical workforce to derive positive health outcomes
• Member and community engagement and integration

Job Duties

• Responsible for developing and monitoring the implementation and outcomes of the Annual Health Equity Plan and Population Health Strategy
• Facilitating or Supporting projects aimed at advancing and aligning the health equity strategy and tactical workplan to reduce health disparities among specified populations
• Evaluating existing data and managing the planning, design, implementation, training, evaluation, and reporting of specified health equity initiatives
• Working collaboratively with internal and external partners and stakeholders and with external community organizations and agencies on health equity programs that include addressing identified priority disparities and improving health quality and outcomes
• Facilitating meetings of key partners and stakeholders on the implementation of the plan’s health equity priorities and outcomes
• Facilitates and leads the plans standing Health Equity workgroup meetings with key constituents to build relationships and share best practices and health equity tactics that improve health outcomes
• Researching evidence-based practices and nationally recognized criteria and leveraging innovation for designing, and recommending opportunities to enhance efforts through scaling best practices, technology platforms or other culturally relevant modes of communication, and insights and perspectives generated by impacted and diverse stakeholders
• Facilitating community outreach strategies and partnerships towards health equity and best practices with identifying and addressing ethnic, cultural or racial disparities in health quality and outcomes
• Acting as a point person and thought partner with internal and external health equity partners to guide adoption and development of strategies to promote health equity and identify and address health disparities
• Works to identify opportunities for continuous improvement, standardization, and health disparity reduction.
• Monitors, coordinates, and communicates the strategic objectives of health equity across the organization to optimize performance/results.
• Manage reporting for PHIP, work closely with regulator to monitor internal standards and bring improvements YOY.
• Identifies communications strategies for dissemination of equitable outcomes research and recommendations.
• Collaborates on community outreach and engagement programs activities and assists in the development of content and methodologies.
• Aggregates and assists with the analysis of internal and external health equity data.
• Supports the engagement of diverse partnerships and collaboration to advance the mission and work of the organization.
• Serves as liaison to health equity community-based organizations (CBOs) and conducts outreach to additional ethnic and cultural groups and populations as needed to engage their interest in and participation with Aetna Better Health of Maryland or, the Maryland Department of Health programs.
• Performs other job duties and projects as directed

Required Education:

• Bachelor’s Degree or equivalent work experience

Required Experience:

• 3 years’ experience in health equity and population health field
• Knowledge and experience with CLAS standards.
• Project management experience-focused on health equity or Population health preferred
• 5 plus years public health, Medicaid, or Medicare health plan experience

Preferred Skills:

• Master’s degree in public health

• PMP certified

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits