Anticipate and respond to guest needs. Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude. Organize and prioritize service per appropriate service sequence. Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal. Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met. Deliver ... more details
Essential Duties and Responsibilities
Anticipate and respond to guest needs
Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
Organize and prioritize service per appropriate service sequence
Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal
Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
Deliver food and beverages to artist
Perform opening/running/closing duties according to HOB policy
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Have the ability to memorize menus and daily specials
Remove dirty plates, glasses, etc., from green rooms once artist has finished
Clean spills on tables or around work area
Maintain HOB safety and sanitation standards
Have knowledge of all music, promotional or special events in the house
Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately
Communicate any last-minute menu changes or dietary restrictions to the kitchen staff for execution
Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival
Ensure all traces of previous occupants are removed and room is clean
Education and/or Experience
2-5 years high volume experience in restaurant operations
Skill in guest relations
Wine & Liquor knowledge
High School Diploma
Transportation in order to retrieve anything the artist may require that we do not carry on site.
Physical Demands
Fast paced work environment with extended periods of prolonged standing and working on your feet
Must be able to lift and/or move up to 50 lbs.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Af?rmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.