Job Abstract

We have an exciting opportunity for a motivated leader who wants to make a real difference for both Chase employees and customers. As the manager of the central analytics team you will lead a dynamic team that is responsible for developing and maintaining reporting, leading the effort to move data analytics, reporting to the cloud, and continuously improving analytic tools and techniques utilized by the Point of Sale Fraud Strategy Team.

As a Quantitative Analytics Manager in our Central Analytics team, you will have the exciting opportunity to lead tech projects that enhance fraud authorization decision quality for Debit and Credit Card portfolios. This role will enable you to frequently interact and communicate with cross-functional partners and present to senior executives. We are looking for someone who excels at creative thinking and problem solving, is self-motivated, confident, and ready to thrive in a fast-paced energetic environment.

Job responsibilities:

• Provide regular coaching, leadership and supervise the day-to-day functions of the group
• Lead the development, maintenance, and optimization of all Point of Sale Fraud reports, dashboards and provide key performance indicators in various executive forums
• Develop and maintain critical analytical tools utilized by Point of Sale Fraud Strategy during strategy development
• Led the effort to modernize by migrating analytics and data to cloud based platforms
• Interpret large amounts of complex data to formulate problem statement, concise conclusions regarding underlying risk dynamics, trends, and opportunities
• Understand card authorization systems, available data, and ensure accurate delivery of data
• Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure
• Work collaboratively with cross-functional partners to understand and address key business challenges
• Identify business opportunity by performing well thought analysis – data mining, ensuring data integrity, synthesizing and communicating findings to senior management
• Lead team efforts in the critical development of new fraud pattern or spending pattern detection tools
• Providing clear/concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management

Required Qualifications, capabilities, and skills:

• Bachelor's and/or Master's degree or related work experience in a quantitative discipline in a financial services organization
• 7 years plus experience in fraud/risk/payments or related field
• Proven track record in solving business problems, and/or Project Management Skills
• Proven organizational skills, and has a structured approach mentality
• Ability to achieve tight timelines on complex deliverables.
• Required technical skills include Python, SQL, SAS, Teradata, Oracle, UNIX and MS Office related products including Excel, Pivot tables, charts/graphs, and formulas
• 5 plus years of people leadership/management
• Excellent relationship management skills
• Self-starter with ability to drive resolution
• Strong communication and interpersonal skills with ability to interact with individuals across multiple departments/functions and with senior-level executives
• Strong knowledge and understanding of financial services

Preferred qualifications, capabilities, and skills:

• Prior software development experience
• Prior people management experience
• Prior financial services experience
• Existing knowledge of Chase systems and data
• Existing knowledge of Remediations and Corrections processes and procedures

Schedule: Hybrid Monday thru Friday 8:00am to 5:00pm

This role does not offer visa sponsorship.

This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.