STATEMENT Under the direct supervision of the Credit Manager; is responsible for timely submittal of invoices and backup documents as required into third party portals and monitoring dispute resolution of rejected invoices DUTIES AND RESPONSIBILITIES Coordinate invoice process flow within designated billing portals for significant high-profile customers. Follow up on portal receivable balances by checking portal status Gather inputs from oracle and other ancillary sources on a timely basis. Ma... more details
GENERAL STATEMENT
Under the direct supervision of the Credit Manager; is responsible for timely submittal of invoices and backup documents as required into third party portals and monitoring dispute resolution of rejected invoices
DUTIES AND RESPONSIBILITIES
Coordinate invoice process flow within designated billing portals for significant high-profile customers.
Follow up on portal receivable balances by checking portal status
Gather inputs from oracle and other ancillary sources on a timely basis.
Maintain strong communications between operations and customers.
Contact customers in a professional manner to ascertain payment status on invoices:
Provide readily accessible documents as required by customer to pay invoice such as invoice copies, proof of delivery, etc.
Transfer responsibility for collection to Sales Department when unable to provide information required by customer for payment.
Follow-up on customer contact attempts when a timely response is not received from the customer.
Research customer underpayments for understanding and facilitate collection.
Request change in procedures as necessary to enhance future order profitability.
Track and communicate why payments are late in proactive effort to reduce past due invoices.
Maintain collection records, including contact information, call history and account status, within the Oracle accounting system.
Monitor uncollected AR for items requiring removal from Receivables.
Various other clerical and administrative functions as assigned by Supervisor.
Follow safe work procedures and Company safety policies and procedures, which includes but is not limited to:
Obeying warning signs and postings
Immediately reporting any injury, accident, or near-miss incidents
Reporting unsafe hazards and unsafe conditions
Completing safety training by the due date
QUALIFICATIONS
Education/Knowledge
High school diploma or equivalent.
Knowledgeable in the use or Oracle or similar software.
Knowledgeable in the use of Microsoft Word, Excel and Outlook.
Knowledgeable in the use of ARIBA,Open Invoice , SMART a billing portals or similar billing portals.
Experience/Skills
COMPETENCIES:
Excellent attention to detail.
Ability to efficiently organize and prioritize work tasks.
Effective verbal and written communication skills.
Ability to work with minimum supervision in a team environment.
Good basic math skills.
WORKING CONDITIONS/PHYSICAL DEMANDS
Work to be conducted primarily in office, however some work may be done in shop or warehouse environments and some work may be conducted remotely via technology.
Must be able to wear minimum level of required Personal Protective Equipment (PPE) without restriction which may include but is not limited to: safety glasses and hearing protection.
Must have the ability to perform work with occasional walking, standing, reaching, stooping and kneeling.
Long hours on computer keyboard. Prolonged periods of standing and/or walking.
Must be able to use hands to handle and control office objects, tools, and equipment. Repeating motions may include the wrists, hands and/or fingers.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by employees of this position. Employees may be required to perform job-related tasks other than those specifically presented in this description.
GENERAL STATEMENT
Under the direct supervision of the Credit Manager; is responsible for timely submittal of invoices and backup documents as required into third party portals and monitoring dispute resolution of rejected invoices
DUTIES AND RESPONSIBILITIES
Coordinate invoice process flow within designated billing portals for significant high-profile customers.
Follow up on portal receivable balances by checking portal status
Gather inputs from oracle and other ancillary sources on a timely basis.
Maintain strong communications between operations and customers.
Contact customers in a professional manner to ascertain payment status on invoices:
Provide readily accessible documents as required by customer to pay invoice such as invoice copies, proof of delivery, etc.
Transfer responsibility for collection to Sales Department when unable to provide information required by customer for payment.
Follow-up on customer contact attempts when a timely response is not received from the customer.
Research customer underpayments for understanding and facilitate collection.
Request change in procedures as necessary to enhance future order profitability.
Track and communicate why payments are late in proactive effort to reduce past due invoices.
Maintain collection records, including contact information, call history and account status, within the Oracle accounting system.
Monitor uncollected AR for items requiring removal from Receivables.
Various other clerical and administrative functions as assigned by Supervisor.
Follow safe work procedures and Company safety policies and procedures, which includes but is not limited to:
Obeying warning signs and postings
Immediately reporting any injury, accident, or near-miss incidents
Reporting unsafe hazards and unsafe conditions
Completing safety training by the due date
QUALIFICATIONS
Education/Knowledge
High school diploma or equivalent.
Knowledgeable in the use or Oracle or similar software.
Knowledgeable in the use of Microsoft Word, Excel and Outlook.
Knowledgeable in the use of ARIBA,Open Invoice , SMART a billing portals or similar billing portals.
Experience/Skills
COMPETENCIES:
Excellent attention to detail.
Ability to efficiently organize and prioritize work tasks.
Effective verbal and written communication skills.
Ability to work with minimum supervision in a team environment.
Good basic math skills.
WORKING CONDITIONS/PHYSICAL DEMANDS
Work to be conducted primarily in office, however some work may be done in shop or warehouse environments and some work may be conducted remotely via technology.
Must be able to wear minimum level of required Personal Protective Equipment (PPE) without restriction which may include but is not limited to: safety glasses and hearing protection.
Must have the ability to perform work with occasional walking, standing, reaching, stooping and kneeling.
Long hours on computer keyboard. Prolonged periods of standing and/or walking.
Must be able to use hands to handle and control office objects, tools, and equipment. Repeating motions may include the wrists, hands and/or fingers.
Employment at Puffer-Sweiven LP or any of its affiliates is employment at-will.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by employees of this position. Employees may be required to perform job-related tasks other than those specifically presented in this description.
Compensation / Pay Rate (Up to): $22.00 - $24.00 Per Hour
