Run personal computers for purposes of item processing and ensure adherence to operations, schedule and processing requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide, present and promote The Citizens Experience to all external and internal customers. Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job. Comply with all Regulatory, Audit and Bank requirements. Working knowledge of Check Processing; High Speed, Reject processing, Bal... more detailsancing Runs appropriate computer programs. Operates printers in conjunction with Image activities. Ensures that all work is balanced within established deadlines; researching out of balance conditions in a timely manner. Communicates with Business Financial Centers via phone and email. Other duties as assigned. RESPONSIBILITY LEVEL GUIDE FOR IMAGE DATA ENTRY OPERATOR:Operator II (Grade 7)This is an intermediate position. The incumbent will possess a working knowledge of the Level I areas. Analytical skills to troubleshoot and resolve problems independently. Ability to communicate effectively with technical support via telephone support. May back up other positions or perform other duties as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/ OR EXPERIENCE - High school diploma or general education degree (GED), with one or more years of related banking experience, or equivalent combination of education and work experience. LANGUAGE SKILLS - Ability to read and interpret documents such as basic system reports and statements, equipment operating and maintenance instructions and procedures manuals. Ability to read and interpret information on the system and to effectively present information in one-on-one-and small group situations to other associates or customers of the Bank. MATHEMATICAL SKILLS - Ability to add, subtract, multiply and divide using a PC or calculator. REASONING ABILITY - Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
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