Job Abstract

Serves as an owner of reporting, data analysis, automation, tool development and other solutions from the Enterprise Risk Solutions team. Will be assigned a set of products by representing the voice of Risk and line of business stakeholders to ensure that the product provides value, while aligning with risk frameworks and appetite.  The Product Owner defines the product vision and roadmap, prioritizes the product backlog, anticipates client needs and serves as primary communicator between product stakeholders and teams while evaluating product progress at each iteration.  In addition, the Product Owner plays a key role in the Risk Division’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including senior leadership and their dedicated agile team.  

• Work closely with Risk Pillars and other business stakeholders in a consultative capacity to understand risks/challenges and define project requirements/solutions.
• Proactively seek and understand opportunities where manual processes can be automated and controlled. Work closely with stakeholders and delivery team to implement automated solutions.
• Build and own the product vision and roadmap that aligns with the overall strategic intent and communicate them with the team and all stakeholders.  Prioritize the backlog based on the overall product vision and strategy.
• Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.
• Write user stories and groom the backlog in partnership with the team.  Specify acceptance criteria for each user story in support successful delivery.
• Participate in all team activities and ceremonies.
• Use a matrixed influencing approach to work with essential business partners throughout the organization irrespective of hierarchy or divisions, advocating for the benefit of the customer.
• Understand and engage with your customers.
• Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design.
• Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
• Complete other related duties as assigned.

No direct management responsibility, but while an individual contributor, the jobholder must manage activities through influence, accountability and ownership, functioning in an agile environment

Bachelor’s degree and a minimum of 4 years’ business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ business, analytical, technical and/or product experience

Prior experience prioritizing across competing priorities and quickly-changing landscape

Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes

Prior experience in risk management

Understanding of Design Thinking principles

Knowledge of basic product design and development best practices

Knowledge of Agile and Lean principles and practices

Experience working in partnership with user experience teams on product design

Experience developing/managing digital capabilities

Strong verbal and written communication skills

Specific subject matter expertise as required by assigned product