Provide leadership for the organization’s customer-facing associates and branch functions. Develop a team with focus on customer service, policy and strategy implementation. Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations. Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch. Build and maintain an environment of engagement by listening to feedback ... more details
Job Posting:
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Ferguson is currently seeking the right individual to fill an immediate need for a Branch Manager in our Riverhead location. This location sells a mix of HVAC and Plumbing products.
This position leads local operations of this location which includes a showroom, inside sales team, counter, and warehouse. The successful candidate will establish relationships with both Plumbing and HVAC customers to grow sales of both products..
Position Details
Reports to the Area Branch Manager
Direct oversight of 1 to 2 associates
Schedule: Monday-Friday 7am-4pm
Pay: starting at $32 per hour or higher depending on experience
Responsibilities
Provide leadership for the organization’s customer-facing associates and branch functions
Develop a team with focus on customer service, policy and strategy implementation
Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations
Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch
Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems
Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location
Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
May be responsible for providing back-up driver duties and responsibilities
Qualifications
3+ years leadership/management experience is preferred
Prior plumbing or HVAC industry experience is strongly preferred
Must be at least 18 years of age
Valid state issued license is required
Ability to lead and empower individuals and teams
Ability to organize, prioritize, multi-task and effectively lead through stressful situations
Proven track record to use data and metrics to implement effective solutions
Demonstrated success in problem solving and delivering results
Strong written and verbal communication skills
Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
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Pay Range:
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$20.25 - $43.78
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
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