1. Provides timely and accurate processing of all mail through the mail services work area. Requires knowledge of employee mail units, mail stops and department locations. Counts and verifies the mailing of all critical mail for monthly report. Scan in and out all barcoded items. Delivers express letters and packages and obtains any required signatures .. Provides delivery and pick-up of mail, both inter-office, non-metered and incoming/outgoing metered US mail, certified mail, insured, register... more details
Job Title
Customer Service Representative
Job Description Summary
Job Description
Job Description Summary
1. Provides timely and accurate processing of all mail through the mail services work area. Requires knowledge of employee mail units, mail stops and department locations. Counts and verifies the mailing of all critical mail for monthly report. Scan in and out all barcoded items. Delivers express letters and packages and obtains any required signatures.
2. Provides delivery and pick-up of mail, both inter-office, non-metered and incoming/outgoing metered US mail, certified mail, insured, registered, and express overnight mail throughout the building ensures the confidentiality of all material processed.
3. Ensures the mail services area organized and that all mail is properly and accurately stored at the end of each day.
4. Has basic knowledge of overnight courier service computer systems to receive and deliver parcels.
5. Expands capability to perform a broader range of mail services through a monitoring process with supervisor and lead mail clerk. Basic knowledge of the postage machine and other mail services equipment.
6. Maintains safe work guidelines and out of the mail center by understanding and following company safety rules and practices.
7. Ensures customer satisfaction by communicating with co-workers regarding project deadlines and workload requirements. Works as a team to ensure that all departmental work is performed in a timely and accurate manner.
8. Maintain conference rooms at the Entergy building with proper supplies and equipment.
9. Sort, prepare and mail Entergy Payroll, when and where necessary.
10. Conference Room set up for events and meetings.
11. Delivers the highest level of customer service.
12. Will be trained to back up Reception.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative? Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailHRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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