Under the leadership of the Subscriber Services Manager, the Special Projects Programmer - Radio is responsible for coordinating multiple projects, by clearly identifying priorities from project kickoff through successful customer deployment. While supporting public safety radio programming of portable and mobile radio communication equipment, mobile computing platforms, broadband modems, and associated cabling, wiring, and antenna systems. Additionally, this position will be expected to perform... more details
Position Description
Position Overview:
Under the leadership of the Subscriber Services Manager, the Special Projects Programmer - Radio is responsible for coordinating multiple projects, by clearly identifying priorities from project kickoff through successful customer deployment. While supporting public safety radio programming of portable and mobile radio communication equipment, mobile computing platforms, broadband modems, and associated cabling, wiring, and antenna systems. Additionally, this position will be expected to perform technical duties as required to meet customer support requirements.
Job Duties:
Coordinates multiple projects, clearly identify priorities, and monitor workflow from project kickoff through successful customer deployment.
Lead and Monitor Radio Management programming, maintenance, clone, and asset folders.
Serve as Quality Control Back up as needed by the department.
Coordinate cache requests. Maintain inventory and accountability of all Radio Cache equipment and data base.
Coordinate modem activation/updates and sim card activation.
Serve as EAM/MCM administrator and Trainer.
Mentoring: instructs and trains Radio Team members on radio system and subscriber (mobile and portable radios) programming, functions, and troubleshooting.
Performs other duties as assigned within the scope of responsibility and requirements of the position.
Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education:
Associates degree or certificate from a technical or technical management education program or equivalent military/work experience.
Experience:
Four to eight years’ experience using work order management and Motorola CPS software.
Four to eight experience programming and installing advanced public safety radios.
Three to eight years’ experience coordinating
Knowledge, Skill & Abilities (KSAs):
Strong attention to detail, organizational efficiency, and a focus on accuracy.
Ability to successfully manage multiple priorities.
Experience in a supervisory or team lead role.
Training and experience using personal computers with a variety of software productivity and asset management tools.
Ability to successfully interact with diverse teams and customers, even in trying situations.
Excellent communication skills (verbal & written).
Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained, or stored either manually or electronically (i.e., custodian, maintenance).
Automatic Disqualification:
Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
Open arrest for any criminal offense (Felony or Misdemeanor)
Family Violence conviction
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications.
Preferences
Education:
Bachelor's Degree in Computer Science, Information Systems, or another related field preferred.
General Information
Position Type and Typical Hours of Work:
Full-Time
Monday – Friday | 40hrs
7:00 am – 4:00 pm
Location:
2318 Green Rd., Houston TX 77032
Physical Requirements:
Ability to lift at least 25 lbs. and/or move boxes and equipment as needed.
Subject to standing, walking, sitting, climbing, bending/stooping, kneeling/squatting, reaching, talking, hearing, lifting, carrying, pushing, pulling, twisting, and reaching are needed to perform the essential functions.
Special Requirements:
Must pass FBI Criminal Justice Information Services (CJIS) background checks and Awareness Certification within 90 days of hire.
Must complete FEMA NIMS ICS 100, 200, 300, 400, 700, 800 training within 1 year of hire.
Must have a valid driver license.
May be required to work more than forty hours during the workweek or on weekends special projects or Public Safety events/incidents.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
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