Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round. Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests. Handles money according to procedure. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears i... more details
Beverage Server - FT
Job ID
2024-120765
Property
Hollywood Casino at Columbus
Location
US-OH-Columbus
Type
Regular Full-Time
Category
Food & Beverage
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
Handles money according to procedure
Provides personalized service and uses guest name
Resolves service problems according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
Promotes casino events and programs
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
Maintains clean and stocked workstation
BRING US YOUR BEST.
To be successful in this position it will require the following skill set:
Must be 21 years of age
High school diploma; or GED equivalent
Read, write legibly, understand and speak English
Excellent customer service/communication skills
Prior serving experience preferred
Count money and change correctly
Know or is able to learn tray service, cocktail ingredients
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Must be able to lift and carry 25 lbs. (full cocktail tray) for extended periods of time
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in often crowded/noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
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