We are seeking a dedicated customer Centric marketing Manager, specifically designed for individuals passionate about enhancing customer success and advocating for the construction industry's growth. This role involves supporting the execution of strategic customer programs that significantly contribute to retention marketing efforts and overall customer advocacy. Ideal candidates will be excited to facilitate meaningful engagement by leveraging their skills in marketing, communication, and prog... more details
We are seeking a dedicated customer Centric marketing Manager, specifically designed for individuals passionate about enhancing customer success and advocating for the construction industry's growth.
This role involves supporting the execution of strategic customer programs that significantly contribute to retention marketing efforts and overall customer advocacy. Ideal candidates will be excited to facilitate meaningful engagement by leveraging their skills in marketing, communication, and program management to drive Autodesk's vision forward in the construction sector.
Key Responsibilities:
Assist in executing comprehensive customer advocacy programs, including advocate tracking and award programs.
Manage the creation and distribution of the internal advocate newsletter.
Maintain the internal customer quote and logo libraries with up-to-date entries.
Support the orchestration of customer-centric programs for Autodesk’s principal industry conference, Autodesk University.
Collaborate with the Customer Advocacy Program Manager to implement strategic initiatives aimed at boosting customer engagement and loyalty.
Must-Have Skills:
Proven experience in customer Centric marketing, with a minimum of 2 years
Exceptional communication skills, capable of fostering strong relationships with stakeholders and the customer community.
A customer-first mindset, prioritizing customer needs and satisfaction in every project initiative.
Construction Industry background Preferred
ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!
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