Requisition ID: 849998
Position:Full-Time
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.
GENERAL FUNCTION
The Senior Manager of Field Eyecare manages doctor-related activities within a geographic area. This position ensures comprehensive coverage by recruiting Optometrists for various store types, articulating Target Optical and Pearle Vision value propositions, and executing eyecare initiatives. to enhance patient experiences. Responsible for increasing patient access, driving business growth, and fostering brand loyalty.
MAJOR DUTIES & RESPONSIBILITIES
- Collaborate with ODs, RMs, Optometric Schools, and attend industry events
- Develop and maintain a network of diverse industry contacts.
- Optimize coverage, ensuring there are no stores without a doctor, and no dark days that require coverage to serve needs of patients
- Coach and influence RMs & ODs to ensure eyecare availability meets patient demand to deliver a great eyecare experience, maintain a high OD NPS, and grow exams
- Accountable for buiding a database of OD contacts within CRM system, create OD talent pipeline, and assist with OD career planning
- Maintain understanding of innovative recruitment tools, technologies and best practices.
- Drive patient access and business results by understanding optometry skills, TAB, Digital Suite, and state licensing expertise to hire ODs for various locations through different business models.
- Responsible for ensuring that all Doctor onboarding activities have been completed in alignment with brand standards
- Maintain knowledge of state regulatory requirements for optometric practice. Stay abreast of any pending rule changes or legislation, and partner with Luxottica Retail’s legal and regulatory services department accordingly
- Ensure that all stores/doctors are in compliance with company, HIPAA, PIPEDA, and other privacy policies
- Keep track of upcoming lease renewals, ensure timely completion and submission of all necessary forms/documents related to changes in lease terms
- Ensure sublease doctors are aware of MVC plans in their area and encourage participation
- Mine news and key websites for Optometric intelligence.
BASIC QUALIFICATIONS
- BA/BS in business, health care or related field
- 8+ years of multi-unit responsibility for physician/optometric practice management, franchising, or similar experience
- Strong influencing and negotiating skills
- Strong communicator and listener
- Problem solving ability
- 50%-75% travel
PREFERRED QUALIFICATIONS
- OD degree; licensed to practice optometry in state/province where brand does business
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. ?To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
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We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
