Job Abstract

MAIN FUNCTION:
• Coordinates daily office operations, patient flow and scheduling of appointments
• Promptly and professionally answers telephone calls
• Greets patients and other visitors to the office
• Provides timely check-in and check-out for patients, updates patient registration information as needed, and collects co-pays accurately
• Contacts insurance carriers to obtain prior authorizations as needed
• Manages billing and charge entry for office
• Provides support as needed to central billing and credentialing personnel, to resolve denied claims
• Schedules procedures
• Provides general clerical support for the office, open and sort mail, and maintain inventory of office supplies and assist the practice manager as needed

EDUCATION: High school diploma or GED

EXPERIENCE: Minimum of three years administrative experience in a medical office.
• Experience with prior authorizations and medical billing required.
• Working knowledge of medical terminology.
• Experience working with electronic health records required.
• Must possess strong customer service skills and must be able to multi-task.

EOE/Minorities/Females/Vet/Disabled