Job Abstract

Job ID

2024-26901

Category

Network Engineering

Location

US-MD-Baltimore

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

DMI, LLC is seeking a Network Interdisciplinary Engineer to join us.

Duties and Responsibilities:

The Interdisciplinary Engineer resource will be responsible for the following duties that include but are not limited to:

1. Provide network and system support including installation, configuration, deployment, and maintenance of network devices, networked servers, and peripheral devices.
2. Perform installation and initial configuration of a variety of IoT devices to ensure reliable and secure operation consistent with MPA requirements.
3. Coordinate, stage, and implement the upgrade of IoT devices in close coordination with MPA support personnel.
4. Assist and/or support Help Desk technicians on daily tasks. Recommend procedural improvements as needed.
5. Coordinate changes with MDOT Enterprise to ensure adherence to established processes and procedures.
6. Develop scripts for various purposes, including but not limited to retrieval of device status, retrieval of operational parameters, enforcement of configuration parameters, implementation of automation purposes.
7. Develop standard operating procedures to maintain and update inventory data.
8. Investigate operational problems and other anomalies. Collect data to corroborate analysis results.
9. Collect data to evaluate system performance, provide performance assessment results, corroborate evaluation statements, propose remediation activities as applicable.
10. Collect data from a variety of monitoring tools to identify issues, document monitoring inconsistencies, and formulate potential root causes.
11. Troubleshoot and maintain network fiber and copper links and coordinate associated improvement projects.
12. Other related duties as assigned.

Education and Years of Experience:

Required and Desired Skills/Certifications:

• The resource assigned to this position must be proficient in Excel, Word, PowerPoint, and Outlook and possess good verbal and written communication skills
• Experience with field activities in environments like those encountered at MPA Terminals is highly desirable.
• The resource will be on call 24x7 to provide support as needed. The assigned resource must be reachable and able to assist and/or coordinate support for timely resolution of reported incidents and emergencies.
• The assigned resource must have their own transportation and valid Driver’s License and, after starting, be able to obtain:
  • TWIC – Transportation Workers Identity Card - https://universalenroll.dhs.gov/programs/twic
  • Port Badge and Vehicle Decal for un-escorted access to MPA secure locations, and ‘escort’ privileges to escort MPA visitors as needed.

Additional Requirements:

Min Citizenship Status Required: Must be a U.S. Citizen or Visa Holder

Physical Requirements: No Physical requirement needed for this position.

Location:

There are two work locations for this position (both will be used, depending on scheduled activities):
1. Building 97B first floor, Room 118A, 2700 Broening Hwy, Baltimore, MD 21222 (Primary Location)
2. WTC Building, Suite 1324, 401 E. Pratt St, Baltimore, MD 21202 (Secondary Location)

Field work may require presence at all MPA Terminal locations (in the same geographical area)

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.