Date Posted:2024-06-21 Country:United States of America. Location:HCA 37: Livermore,CA 6011 Industrial Way , Livermore, CA, 94551 USA - Position Role Type:Onsite. Do you have a passion for aviation? Have you always wanted to work with pilots and air traffic control? Do you enjoy providing superior customer service? As a Communications Center Radio Operator, you will be able to do all of this and more! In this role, Collins Aerospace offers a rewarding and challenging opportunity to truly make ... more details
Date Posted:
2024-06-21
Country:
United States of America
Location:
HCA37: Livermore,CA 6011 Industrial Way , Livermore, CA, 94551 USA
Position Role Type:
Onsite
Do you have a passion for aviation? Have you always wanted to work with pilots and air traffic control? Do you enjoy providing superior customer service? As a Communications Center Radio Operator, you will be able to do all of this and more! In this role, Collins Aerospace offers a rewarding and challenging opportunity to truly make a difference as an aviation communication professional.
The Communications Center Radio Operator will manage air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air traffic controllers and other authorized agents. They will provide outstanding customer service while receiving, copying, and delivering Air Traffic Control clearances, advisories, and information requests.
What You Will Do
- You will operate HF/VHF radio, computer, and telephone communication equipment to transcribe pilot communications real-time.
- You will accurately relay information to Air Route Traffic Control (ARTC) Centers, airlines or their agents, other concerned government agencies, and other aeronautical stations.
- You will assist with communications between aircraft and various ground support stations.
- You will keep Aviation Voice Service Staff and ATC Facilities up to date with information pertaining to in-flight anomalies.
- You will register for and obtain a Restricted Radiotelephone Operator Permit through the FCC, if you currently do not hold this permit
- You will support a 24/7 operation with mandatory shift work, including holidays
- You will be expected to maintain a typing speed of 40 words per minute on an electronic keyboard.
- An essential function is to see and read information on multiple monitors and type on a color-coded keyboard for eight or more hours of the day. You will be required to pass a vision assessment:
- Distance vision: 20/40 or better in each eye, with or without corrective lenses
- Near vision: 20/20 or better in each eye, with or without corrective lenses.
- Red/green color deficiency: 12 of 14 correct or better on the Ishihara test.
- An essential function is to hear independently in each ear and distinguish information through headphones for eight or more hours a day. You will be required to pass a hearing assessment.
- Must be able to hear less than 25 decibels (dB) in the ranges of 2000, 3000, 4000 Hertz (Hz) in each ear.
- If there is a deficit of greater than or equal to 25 dB in any range, the candidate will be referred to an audiologist for a Speech Recognition in Noise Test (SPRINT). A score of 80% or better is required to pass.
What You Will Learn
- You will learn how to transcribe pilot communications real-time into the airline and Federal Aviation Administration (FAA) systems using a variety of technologies including HF/VHF voice communications, analog and digital telephony, text messaging and satellite communications.
- You will learn weather code symbols, procedures related to Air Traffic Control relay operations and our communications regulations, procedures, abbreviations and the operation of all applicable equipment.
Qualifications You Must Have
- HS diploma or general education diploma (GED)
- Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position
- Prior experience in customer service
Qualifications We Prefer
- Experience in radio communications, call center customer service, help desk, or radio dispatching
- Prior experience in airline transportation services or public agency dispatching.
- Familiarity with the technical and operational terms encountered in aeronautical communication
What We Offer
- Annual increases each year per the collective bargaining agreement with the International Brotherhood of Teamsters
- Medical Coverage—Medical coverage for you and your family begins the day you're hired - there's no waiting period
- Retirement Savings Plan (401K)
- Life and Accident Insurance
- Company paid Short and Long Term Disability
- Vacation days that increase over time, Personal days, Holidays and Sick Leave
Learn More & Apply Now!
Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
This position is considered safety sensitive in accordance with FAA Guidelines. Candidate will be subject to drug and alcohol testing per FAA’s regulation 14 CFR part 120, as well as 49 CFR part 40.
The starting salary for this role is $21 per hour. Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day.
The salary range for this role is - . The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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