1. Ensure general understanding of all applicable state, federal regulations, industry and corporate policies.2. Ensure that production personnel follows compliance of all Center activities with cGMP, Kedplasma DCOP's (Donor Center Operating Procedures) and other Company standards and protocols to meet the regulatory requirements of the FDA, EMEA, Customer Specifications, and other regulatory bodies as required.3. Ensure plasma release and shipments meet specifications and requirements as defi... more detailsned by customers and in DCOPs. When necessary, should have the authority to stop production and/or release of product.4. Review and investigate final shipment release deviations including accurate labeling and documentation of shipments.5. Determining that DCOP's exist for all manufacturing procedures including, but not limited to, testing, and that DCOPs accurately describe and define the procedure, including a statement of what the procedure is intended to accomplish.6. Participate in review of Donor Center Operating Procedures (DCOPs) and validating processes.7. Review quality issues with QAM and Center Manager periodically and as needed.8. Review compliance issues with appropriate staff and their supervisions.9. Provide accurate reports of the facility's compliance to QAM, Regional Manager and/or VP of QA/ RA. 10. Investigate, track/trend and follow up on corrective actions and preventative measures for center non-conformances and E&A, as well as provide analysis of preventive action on all incidents/errors as required. 11. Participate in comprehensive internal and external audits of the facility 12. Ensure correct documentation and computer use and archiving or backup including donor files. 13. Ensure that supplies and equipment are received, maintained, stored and documented to meet quality regulations. 14. Review qualification, calibration and maintenance, repair and operation of equipment and documentation of use. 15. Ensure QC checks are performed on all units and cases of products stored and shipped by the center. 16. Ensure QC checks are performed as required and in acceptable ranges for controls and test reagents. 17. Encourage and participate in continuous quality improvement process. 18. Monitor, prepare and submit epidemiological data for PPTA or in corporate required format(s). 19. Ensure that all staff is trained and maintain their competency to perform all assigned tasks; Helps QAM to evaluate the following: a. Direct observations of performance of routine and quality control procedures including, as applicable, donor suitability, sample handling, processing, testing, labeling, and instrument preventive maintenance; b. Monitoring the recording and reporting of test results by reviewing work sheets, quality control records ,preventive maintenance records, and other records and entries (both manual and automated); c. Written tests to assess problem solving skills, knowledge of DCOPs, and theory; and d. Assessment of performance using internal blind specimens and external proficiency test specimens. Minimum acceptable scores, performance, and remedial measures to correct inadequate performance on competency evaluations should be documented and retained in personnel records. Evaluation summaries provide useful information to correct individual or group performance problems. 20. Ensure that CLIA proficiency testing, complaint investigations and staff training and certifications are properly performed and documented. JOB SPECIFICATIONS:1. Bachelor's degree in science or minimum of 2 years plasma center experience required. Previous work experience demonstrating decision making ability, ability to effectively communicate with and positively influence people, familiarity with fiscal operations, supervisory responsibility, conflict resolution, and customer service.2. Excellent communication skills and ability to conduct oral presentations.3. Excellent people skills which extends to a diverse group of individuals and demographics.4. Three to five years of working experience in a biomedical field preferred.5. Ability to speak read and write in English. Professional appearance and demeanor.6. Ability to operate computer software including DMS (with training), e. Que and Microsoft Office.
