Job Abstract

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Federal Account Manager, Federal Government Accounts

What you will do

Let’s do this. Let’s change the world. In this vital role Amgen’s Federal Account Manager will be one of three positions covering the entire United States for the Federal segment. Customer accounts include, but are not limited to, key decision makers at the Department of Veteran’s Affairs National PBM, VISNs, hospital installations, Community Based Outpatient Clinics, Consolidated Mail Operations Pharmacy, and the Community Care Network. At the Defense Health Agency, customers include stakeholders at the DHA HQ, the Formulary Management Branch, DOD Medical Treatment Facilities, Humana Military Plan, Health Net Federal Services, TriWest and Express Scripts. The National Health Service, Indian Health Service, Bureau of Prisons and the Coast Guard also fall under the position’s responsibility.

The position will assist in development and implementation of strategies designed to secure optimal coverage and reimbursement for Amgen portfolio products with key Federal government payers and IDNs aligned to the territory. The Federal Account Manager will be responsible for developing and maintaining long-term strategic partnerships with Pharmacy Chiefs, Medical Directors, Pharmacoeconomists, Quality personnel, and other executive decision-makers by integrating resources to achieve optimal outcomes.

Business Planning

• Build and implement strategic action plans and goals with key accounts including goals, policies, procedures, information, objectives, and processes that impact patient access to Amgen products.
• Identify sales opportunities in the Federal segment and work with sales and marketing leadership to develop pull-though plans for field teams.

• Understands, adapts, and works effectively with external and internal customers.
• Lead “Account Team” process through effective development of clear account plans including communication to internal audiences and plan implementation.
• Demonstrate strong tactical selling skills, including ability to network, ask insightful questions, actively listen, and negotiate to achieve account objectives.
• Develop positive relationships with key stakeholders including Pharmacy & Medical Directors/Executives, contracting personnel, Policy Analysts, P&T committee members, and clinical thought leaders who see patients in the Federal segment.
• Actively share insightful information with Amgen partners, including Business Units/ Brand teams, and Value Access teams.
• Demonstrate strong computer-based proficiencies to leverage Amgen's sales reporting and data systems.

• Serve as a vital link to field sales organizations, marketing, and management to communicate criteria for use, payer issues and opportunities, trends, and needed programs.
• Work closely with internal Value and Access strategy, marketing, and contracting teams to support short and long-term strategies.
• Develop action-specific account plans which identify priorities, obstacles, resources, and support programs.
• Conduct field sales support as necessary to drive pull-through of coverage opportunities and resolve billing and coding issues related to Amgen products.

Frequent Travel Required

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek has these qualifications

Doctorate degree and 2 years healthcare product sales, account management, and/or marketing experience

Master’s degree and 4 years of healthcare product sales, account management, and/or marketing experience

Bachelor’s degree and 6 years of healthcare product sales, account management, and/or marketing experience

Associate’s degree and 10 years of healthcare product sales, account management, and/or marketing experience

High school diploma / GED and 12 years of healthcare product sales, account management, and/or marketing experience

• Prior Federal Account Management and/or VA or DHA experience with a successful track record of access creation in managed markets customers
• An active Military ID
• Field-based role, residence near a major airline hub
• Excellent oral/written communication and interpersonal skills
• Demonstrated problem solving ability
• Knowledge of Federal P&T processes, pharmacy and medical benefit management, and pharmaceutical contracting
• Self-starter, able to work independently
• Ability to work with sales force to resolve payer-related issues
• Must be able to work in a fast-paced environment and handle multiple competing priorities
• Functional knowledge of Federal agencies, as well as a skill set that matches needs to strategic account management in the Federal sector
• Knowledge of Federal payer systems, billing, coding, and reimbursement processes
• Ability to take initiative, impart energy and enthusiasm, and work in teams
• Excellent presentation skills and negotiation abilities
• Existing relationships with key decision makers in covered accounts
• Prior District Manager Experience
• Reimbursement / Pharmacoeconomics experience

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range