Job Abstract

Summary:

The Product Manager is responsible for the development and implementation of the Product strategy. Will work closely with business leadership to identify and recommend desired features and functionality that are value-add, metric driven and contribute to the success of the business. This role will foster effective cross-team collaboration to enable efficient delivery of product enhancements using agile methodologies with the goal of improving the overall customer and team member experiences and efficiencies.

Essential Job Functions:

• Determines and articulates Minimum Viable Product; that is, identifies those portions of an overall vision that are minimally necessary to achieve business objectives.

• Creates, maintains, and prioritizes an Agile team’s work backlog by assessing business and customer value.

• Challenges status quo to find new solutions and drive out of the box ideas.

• Demonstrated ability to effectively communicate with both technical and business associates.

• Collaborates with wider team on project milestones and provides organizational management and stakeholder with relevant updates.

• Has a proven ability to think strategically (overall product roadmap) while being able to be hands-on (can write detailed product roadmaps).

• Lead the creation of technical documentation, training material etc. that can aid in adoption of the product.

• Convert the product requirements into measurable design and engineering deliverables to be executed in an agile/iterative manner.

• Clearly define KPIs to measure success of different initiatives and track/report on them throughout the lifecycle of the product.

• Own and drive user acceptance testing to ensure that what goes in front of customers match up with product vision, requirements.

• Effectively partner with engineering, design, finance and legal/compliance to plan and deliver initiatives.

• Elicits customer feedback pre-, during and post-product build.

• Collaborates with other Product Owners and Managers to manage inter-team dependencies.

• Creates effective mechanisms to prioritize initiatives and develop product requirements for different initiatives, working backwards from the business and/or customer.

• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position has direct reports.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Demonstrates ability to prioritize initiatives, foster collaboration between departments and drive initiatives to completion through accountability.

Education and/or Experience:

• Bachelor’s Degree in a relevant field or equivalent experience in Business Analysis, Product Owner/Management, Programming, etc. Anything relevant in the Product or Tech space.

• Minimum six (6) years Product Management experience.

• Previous experience in Mortgage Banking and/or associated lines of business is highly preferred.

Certificates, Licenses, Registrations:

None required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Equal Employment Opportunity:

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.