Job Abstract

• Serves as a main point of contact and manages all front desk operations to support the academic mission of the Office of Graduate Studies.
• Welcomes faculty, students, alumni, guests and prospective students to the office both in person as well as by telephone.
• Responds to student and faculty inquiries via phone, email and walk-in scheduled and unscheduled appointments.
• Effectively communicates College and University policies and procedures related to admission, registration, student records, and graduation.
• Coordinates the receipt and processing of a variety of student requests including registration forms, defense forms, advancement to candidacy requests and full-time/half-time certificate requests.
• Assists in planning and executing a variety of events targeted to current and prospective graduate students and faculty such as orientation, graduation, admitted student day, webinars, and graduate student appreciation.
• Efficiently completes a range of administrative tasks using email applications, student databases, word processing and presentation software.
• Updates student databases, including creating and running a variety of reports.
• Maintains office calendars.
• Transcribes office meeting minutes.

Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

• Administrative office experience.
• Excellent interpersonal and communication skills.
• Ability to work with diverse people, including faculty, staff, students, etc.
• Ability to work independently and as part of a team.
• Strong computer and organizational skills.

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.