Business Experience Technology (BXT) is passionate about the technology, systems and tools that support the customer lifecycle (sales, activation, billing, support, etc) for Comcast Business customers, and these tools and systems are foundational to our ability to meet and exceed customer expectations and support an excellent customer experience. Responsible for leading a team of Software Development and DevOps Engineers in the planning, designing, implementation and support of software applicat... more details
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
Business Experience Technology (BXT) is passionate about the technology, systems and tools that support the customer lifecycle (sales, activation, billing, support, etc) for Comcast Business customers, and these tools and systems are foundational to our ability to meet and exceed customer expectations and support an excellent customer experience.
Responsible for leading a team of Software Development and DevOps Engineers in the planning, designing, implementation and support of software application platforms. This role drives development and application platform strategies, standards, and performance metrics, provides direction to the team consisting of employees and vendor members and helps develop team’s objectives in alignment with business strategy. Typically, this role will manage one or two scrum teams.
Job Description
Core Responsibilities
- Manage the planning, designing, development and delivery of software and web applications, including new initiatives, enhancements, and modifications.
- Manage a team of software and DevOps engineers and provide direction and guidance to meet or exceed teams and department goals.
- Establish and continuously evolve the processes and procedures for handling various platform software delivery and engineering tasks including production monitoring and operations, release management, and CI/CD processes.
- Continually evaluate and improve engineering practices and processes to deliver maximal value to our customers.
- Collaborate with engineering leadership to craft policies around application and platform architecture, design philosophies, and engineering.
- Manage intake and collaborate with multiple teams for security best practices, own and manage security audits and compliances.
- Advance the employees career growth and coach them to become future leaders.
- Implement and review employee performance metrics.
- Other duties and responsibilities as assigned.
Job Specification:
- Software development experience preferably in Web and Database applications using Angular, Java, Spring Framework, and Cloud technologies with experience in Microservices architecture.
- Experience in managing software development and testing teams.
- Strong understanding of modern software architecture, security, development, testing, and operational best practices.
- Experience in CI/CD and Agile delivery practices.
- Angular and JavaScript experience a plus
- AWS and Azure are nice to have.
Minimum Qualifications and Requirements
- A bachelor's or master's degree in computer science, engineering, or a related technical field, or equivalent practical experience.
- Experience in management and guiding teams in building large-scale, distributed, cloud-based applications.
- Deep understanding of the Software Development Lifecycle with experience driving quality software and efficient production operations, with continuous development and delivery.
- Proficient in Linux, Java, Spring boot, Cloud foundry
- 8 to 10 years of experience with over 2 years in managing teams and delivery.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
5-7 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
