Job Abstract

The ACLU seeks applicants for the full-time position of Assistant Director of Business Intelligence and Reporting in the Development Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.

The ACLU’s passionate community of donors and activists is stronger than ever. The mission of the ACLU’s Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by engaging donors how they wish to engage, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support.

Reporting to the Director of Development Data & Systems, the Assistant Director will work collaboratively with the Development Data & Systems team, the Nationwide Fundraising Resources team, the Analytics team, and ACLU fundraisers to develop an overall structure for business intelligence and user reporting.

• In collaboration with ACLU’s national and affiliate fundraising community, the DDS team, and the Analytics team, develop, implement, and manage a set of tools and resources for business intelligence and user reporting, including evaluating stakeholder needs, selecting, procuring, and implementing reporting tools, monitoring and managing performance, and ensuring data governance compliance
• Work with Nationwide Development Resources team, National Development Team, and DDS roadmap team to identify and prioritize needs, roadmap projects, and deliver new resources
• Research market and select tools to fit the needs of the user, navigating high-volume data challenges and complex data environments to identify tools that are compatible, and still intuitive, useful, and easy for users to use
• Design and work with vendors to develop dashboards and other business intelligence resources, complex and standard reports. Serve as primary vendor liaison for Development-owned non-Salesforce reports and dashboards
• Collaborate with Salesforce Support team to identify alternate solutions for and migrate under-performing on-platform reports
• Manage National and nationwide projects using a hybrid of waterfall and agile techniques
• Manage and troubleshoot Development-owned business intelligence and reporting tools and resources, proactively working with vendors and internal tech teams to solve problems
• Manage and maintain summary fields and related models and syncs that push summary data into CRM
• Communicate and document workflows, best practices, and policies for Development users nationwide

• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

• Experience with cloud-based constituent relationship management software and data warehouses, such as Salesforce, Redshift, Hightouch, and related platforms
• Experience with data visualization using business intelligence tools (e.g. Looker, Tableau, Power BI)
• Experience selecting tools and managing large, complex implementations
• Proficiency with SQL and familiarity with data engineering

• Ability to multitask and meet deadlines in a fast paced, demanding environment
• Capacity to take initiative and work independently, as well collaboratively as part of a team
• Strong interpersonal, communication, and presentation skills including ability to positively influence and persuade, and to use listening, diplomacy, and tact to build internal relationships
• Experience working at a national or international organization in constituent data management

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.

We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being.

At the ACLU, we offer a broad range of benefits, which include:

• Time away to focus on the things that matter with a generous paid-time off policy
• Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• Plan for your retirement with 401k plan and employer match
• We support employee growth and development through annual professional development funds, internal professional development programs and workshops

Equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.

With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.