Job Abstract

Requisition ID

2024-110925

# of Openings

1

Category (Portal Searching)

Front Office Operations

Charlottesville Hotel

The Omni Charlottesville Hotel offers 208 beautifully appointed guestrooms and suites featuring panoramic views of the Blue Ridge Mountains, along with a full service restaurant and 12,000 square feet of meeting space. The Omni is located in the heart of downtown at the base of the downtown pedestrian mall. Our location offers a wide variety of local restaurants, pubs, entertainment venues, or even just to take a scenic walk and enjoy the culture of Charlottesville. There are numerous local historic sites that have played a unique role in American history which include: Monticello, the University of Virginia, Ash Lawn-Highland, Historic Court Square and Michie Tavern. Our Blue Ridge Parkway offers unmatched views and our very own downtown mall features daily entertainment at the four theaters which offer live music, movies and theatrical performances.

Although we have a beautiful property and location, our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”.

To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.

• Assist guests with luggage as needed during check-in/check-out process.
• Knowledgeable about all hotel amenities.
• Efficiently and safely park and retrieve guests’ vehicles.
• Properly “log” all runs in the valet log at the bell stand.
• Greet guests upon arrival and departure in a friendly and warm manner.
• Knowledge of local area attractions and directions.
• To fully understand and implement “Moment of Service” and “Power of Engagement”.
• Accept other special tasks assigned by management and front Office staff.
• Shine shoes upon request.
• Responsible for a clean and neat appearance of uniform, wearing name tag.
• Assist in keeping the lobby and main drive clean and tidy.
• Other requests as directed by management.

• Excellent customer service, communication and problem-solving skills.
• Previous Valet/Bell Attendant experience preferred.
• Excellent grooming and body language to represent the brand.
• Ability to work outdoors in all weather conditions.
• Ability to lift, push, and pull 100-150 lbs. frequently, and work standing entire shift.
• Must have a valid VA driver’s license in good standing.
• Must be at least 21 years of age with an excellent driving record (less than 2 minor moving violations within the last three years).
• Must be able to take a successful drug test which is administered by the Hotel.
• Must be able to work a variety of shifts, including weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.